Invest In Your Employees and Watch Your Profits Grow!
http://www.ducttapemarketing.com/article/articles/143/1/Invest-In-Your-Employees-and-Watch-Your-Profits-Grow/Page1.html
Jennifer Irving
After 13 years working in the corporate environment providing executive-level administrative assistance, Jennifer Irving now works management consultants increase their concentration by providing executive-level virtual office assistance.
Download her free White Paper, Economic Benefits of Virtual Office Assistance, by visiting her website: http://ExecAdminSolutions.com By Jennifer Irving
Published on 11/1/2006
Do ever wonder how to increase employee loyalty, improve morale, and actually help your company make more money? This article gives suggestions to managers on different things they can institute to increase employee loyalty, and make your employees happy, which will give your customers a better experience.
Invest In Your Employees and Watch Your Profits Grow!
There was recently an article about a recent Harris Interactive survey that found that many organizations still do not recognize that their workforce has a direct correlation on their business success.
Don't believe them?
How many times have you gone into a business and been treated rudely? The staff were sullen and it was obvious they did not care about their job. Did you really want to go back to that place of business again? Alternatively, think about a time when you went into a business where everyone got along and was happy. Wasn't their mood contagious?
The difference between the two businesses? How they are treated by their employees.
The Harris survey high-lighted a few areas where employees are not satisfied with their current employer
While I certainly know where they are coming from with wanting full health-care, those days are over. The rising medical costs every year make it so that a company already has to take a hit to provide healthcare to their employees, and full-coverage would drive it into bankruptcy…or leave the employee with the worst healthcare imaginable.
Few companies realize that employees WANT to do a good job. But at the same time, when you are benefiting from their hard work, is it really so hard to say good job? Maybe a monthly ice cream party or lunch? Make your employees feel motivated to want to work harder for you. While the scope of jobs at your business may differ, the overall treatment of your employees should be the same. A person's job description may describe what they do, but it shouldn't define who they are. The janitors in your building should be treated just as nicely and fairly as your CEO.
Another item I would add to the list is education. Every year when performance reviews roll around; in the self-appraisal, as well as the formal appraisal, there are always notations about wanting to take classes to increase their knowledge. Great! What happens 4 months later when there is a class the employee wants to take? They are denied because the class costs too much, or they can’t possibly miss time from work to attend this class.
Yes, it may cost your company money to institute some employee motivation programs, or training programs, or maybe even increased salaries, but what will you get in return? Employees that are happy to work at a company that values them and thinks they are worth the investment you make.
For an employee to feel valued is a wonderful thing. When an employee knows that management cares about their well being, it makes them happier at work, happier dealing with your customers, and helps increase your bottom line.
Don't believe them?
How many times have you gone into a business and been treated rudely? The staff were sullen and it was obvious they did not care about their job. Did you really want to go back to that place of business again? Alternatively, think about a time when you went into a business where everyone got along and was happy. Wasn't their mood contagious?
The difference between the two businesses? How they are treated by their employees.
The Harris survey high-lighted a few areas where employees are not satisfied with their current employer
- They want competitive pay
- They want to be treated with respect
- Want to be recognized for a job well done
- 100% healthcare coverage
While I certainly know where they are coming from with wanting full health-care, those days are over. The rising medical costs every year make it so that a company already has to take a hit to provide healthcare to their employees, and full-coverage would drive it into bankruptcy…or leave the employee with the worst healthcare imaginable.
Few companies realize that employees WANT to do a good job. But at the same time, when you are benefiting from their hard work, is it really so hard to say good job? Maybe a monthly ice cream party or lunch? Make your employees feel motivated to want to work harder for you. While the scope of jobs at your business may differ, the overall treatment of your employees should be the same. A person's job description may describe what they do, but it shouldn't define who they are. The janitors in your building should be treated just as nicely and fairly as your CEO.
Another item I would add to the list is education. Every year when performance reviews roll around; in the self-appraisal, as well as the formal appraisal, there are always notations about wanting to take classes to increase their knowledge. Great! What happens 4 months later when there is a class the employee wants to take? They are denied because the class costs too much, or they can’t possibly miss time from work to attend this class.
Yes, it may cost your company money to institute some employee motivation programs, or training programs, or maybe even increased salaries, but what will you get in return? Employees that are happy to work at a company that values them and thinks they are worth the investment you make.
For an employee to feel valued is a wonderful thing. When an employee knows that management cares about their well being, it makes them happier at work, happier dealing with your customers, and helps increase your bottom line.