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 »  Home  »  Authors  »  Alex Wilson
Alex Wilson
Hello, This is Alex, I have done my master in E-Business, then i joined an IT firm as Business Development Manager for online Projects, The I joined a Chicago Based Company Liveadmins as Senior E-Business Consultant,
Articles by this Author
» Future of Live Chat - What are the Possibilities?
By Alex Wilson | Published 03/12/2008 | Positioning | Rating:

Availability of Text Chat with a Live Chat Agent on websites is showing steady growth and, Forrester Research Inc. estimates, acceptance of Live Chat will grow to 59% of online buyers in 2007 when "chatting teens grow up". As Live Chat grows vertically, it will start expanding sideways and explore other linked technologies.

 

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