Archive for October 2004

People today are bombarded by so much information that
they have become numb to what feels like advertising or,
during political cycles like we are in today, out and
out fabrication.

Small business owners should resist the temptation to copy
what passes for advertising today and focus on telling the
truth. I don’t really mean to imply that companies are lying
about what their product or service can do, I just mean that
they aren’t giving us any reason to believe in or trust what
they have to say.

So how do you do that? Tell me a story. Speak to me honestly
about why you got into business, tell me your pain, show
me how you struggle and, most of all, give me some reason
to hope. Read More→

One of the most powerful driving forces in human
nature is competition. The desire to overcome something
or some company, the need to win, the cause, can in
many cases be more important than the day-to-day work
of the company.

If your company and your people are to ever reach some
level of greatness, you must identify and focus on beating
something, on creating and communicating a reason for
being.

If your reason for being is that you got fired, so you decided
to go into business for yourself, then maybe all you will ever
create is a job. Read More→

One of the greatest ways to check if your content
or sales letter will be effective is to count the
number of adjectives and then compare that with the
number of verbs.

Just remember, verbs sell…adjectives fluff or worse.

I was reminded of this in a recent story from Alex Mandossian,
an unrelenting Internet Marketing self-promoter.

“The Ten Commandments, handed down to the prophet
Moses by God in 1800 BC, are the most famous lines of
persuasive copy in world history.” He goes on to note
that only 10% of the words in the Ten Commandments are
adjectives. Read More→

You can make the sale. You know your core message. You know your
target market inside out, right?

But, if you have even one employee then you’ve got another sales job
to do. Everyone in your organization must also be sold on the dream
you have. Everyone who answers the phone, walks the sales floor,
attends that Chamber event, or follows-up on a sales lead in your
company’s name must be sold first.

Let’s start to think of your employees and strategic partners or as
internal prospects. What have you done to really light their fire
about what your company does, about how it is different, about
the unique value you can bring to a service relationship? Read More→

Yesterday I had a nice chat with Dr. Ivan Misner. Misner
is the CEO and founder of BNI or Business Network
International.

And, the “Networking Guru” according to Entrepreneur
magazine.

You can listen to myinterview with Dr Misner.

What you’ve never heard of them? You really do need
to get out more. Listen to what Misner’s invention
accomplished last year.

Last year alone, BNI generated over 2.8 million referrals
resulting in over $1.2 billion dollars worth of business
for its members. Read More→

In my Referral Flood program one of the referral strategies
that I recommend involves partnering with a charitable
organization and promoting that charities’ mission as a
referral strategy.

Maybe something as simple as – “Buy today and we will
donate 10% of the proceeds to XYZ charity.”

H3O4 in Phoenix took this idea and turned the tables.

They have actively gone out and taken this strategy to
area businesses and shown them how to use Referral
Marketing. It’s such an innovative approach that I think
every non-profit in America could use the strategy.

Read More→

Too many small business owners focus most of their attention on single event lead generation promotions.

The most effective lead generation comes from the careful combination of many tactics, but I have found that no lead generation strategy is complete until it weaves the use of advertising (know), public relations (like), and referrals (trust) around a unified message or brand.

It is the momentum and cumulative impact of presenting your message in each of these arenas that eventually allows you to cut through the clutter and become the provider of choice to a market.

Each area is equally important to your overall success and each area must receive the attention needed to let your market know you are serious about earning their business.

So, how does your current lead generation system measure up?

I know the overwhelming majority of sales books out there
extol the virtues of listening. And, I guess there is a time and
place for that, but here’s my theory.

You know who makes a great client for you. You have a
core message that presents your value. You can explain the
benefits of doing business with your firm…and, you don’t
need to business with everyone.

Why not go out there and tell the world, or your very narrow
target market, what you have to offer, how you plan to deliver
it, the results they can expect, their responsibility in the
relationship and, oh woo doggie, how much it costs. Read More→