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  • Use Yahoo and Google Alert as Sales Tools

    If you really want to make a hit with your A list clients and prospects, take the time to find out some background on them and personalize your marketing communications with them. If Ed Jones over there at Acme Industries went to Notre Dame (not such a hard thing to find out) you will score major points by tossing in little bits of information about his favorite subject The Fighting Irish.

    Google and Yahoo have both recently launched alert systems that will automatically notify you by email or even by way of your cell phone when any keyword or keyword phrase you select is in the news. Your keyword can be the name of a school, industry, company, sports team, you name it. So when an industry guru makes a prediction for the future of your prospects industry or when a college you are tracking signs a blue chip recruit you can drop a little note to your client or prospect. Now who do you think they are they going to remember come order time?

    Yahoo even allows you to add blogs to your alerts so that you can receive notification in your email inbox every time your favorite blog is updated.

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    Posted by: John Jantsch on Dec 05, 05 | 1:01 am
    Category: Customer Service | Tags:

    Comments
    • Jay Gilmore
      John,

      I took your advice and signed up for both and found both to provide terrible results. As an an example the keyword phrase " website design Canada" provided a page of results that had nothing to do with website design. It provided results for an industrial design firm that happened to have offices in Canada.

      I think that there needs to be an optional check box to select degree of strictness for the keyword phrases. For very specific keywords -- like my company name-- it provides results that are desirable but I will leave it for now. Yahoo's was by far the worst for results and has not yet, after a week provided a single desirable result. I just end up with spammy press releases from PRWeb etc.

      If you were to truly use this as a tool for your business you the services need a lot of added configurability.

      All the best,

      Jay Gilmore
      http://www.smashingred.com
    • Exactly. I hate the term Drip marketing, but it certainly works. I like to think of it as FYI marketing. All you have to do is forward Google Alerts that would interest your clients to show that you really care. I've written up the details in a recent blog post:
      http://www.alertrank.com/mrgooglealerts/2009/05...

      A more automated way to handle this is to auto-tweet alerts that would interest your clients to your twitter account. It helps establish you as an expert in any field.
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