Content, Contact, Community – A Simple, Universal Business Startegy

Every business is a marketing business and, to some degree, every business is an information business.

With those two concepts in play I’d like to break down a strategy that any business could adopt and apply with potentially profound results.

The strategy has three componant. One is very common and the basis of most business, the other two are rarely considered by most small businesses and the three, employed in chorus, are profound.

The componants are my three Cs of marketing – Content, Contact, Community.

Content is simply the development of highly valuable content. The kind of content that people would pay to get or have filtered for them. The kind that you can turn into information products – no matter what business you are in.

Contact is simply making contact with a audience hungry for this content and finding ways to package and offer this content/information no matter what you really sell or make – think ebooks, teleseminars and offline products.

Community is taking a group that enjoys your content and contact and finding ways to bring them together to make the content and contact better, more useful, bigger for all. This can be as basic as holding group training or even group client lunches around a theme.

So, which of the Cs are you missing? Do you need to focus on developing content, documenting your successful processes? Have you taken any stabs at building community around your products and services?

The business that practices all three of the Cs will stand out from their competitors and dominate their market

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Posted by: John Jantsch on Jun 04, 06 | 7:07 pm
Category: Vision | Tags:

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  • <pingback>...que debe tener una buena estrategia de negocio online, segÃÂșn John Jantsch: Contenido, contacto y comunidad, lo que Jantsch denomina “las tres C del marketing”. 100% recomendable su lectura desde etc. Tags:marketing online ...</pingback>
  • <pingback>...post over on the always thought provoking Duct Tape Marketing: Content, contact, community - a simple, universal marketing strategy. The three C’s seem a really good base for a marketing or web strategy for any business. I can’t think ...</pingback>
  • <pingback>...su blog su concepto de la triple C. Aquella empresa que consiga un buen equilibrio entre Contenido, Contacto y Comunidad tendrÃ¥ las de ganar en la batalla por conseguir la atención del usuario. Tampoco es cuestión de fusilar lo que Jantsch dice en su ...</pingback>
  • Hi John,

    Yes definitely - although nowadays I'm not sure there are many businesses that should be exclusively offline.

    The 3 C's work for offline, online and multichannel (the latter being the most common) marketing businesses. Technology is a great enabler for the C's, especially community.

    Simon
  • John Jantsch
    Simon,

    I think it applies to offline businesses as well!

    John
  • Really good base for a web strategy for any business that is getting into digital marketing.

    I can't think of any type of business that this wouldn't be relevant to, plus it's simple and flexible enough to work with clients who are new to the web and digital marketing.

    Great stuff - thanks
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