Archive for July 2006

As a rule, non-profit agencies can make great marketing partners.

Now, before I get too far into this, let me state, for the record that what I really talking about is lending help to one of the many worthy charitable organizations in the world that provide community and health services by forming a partner relationship that includes showing them how to better communicate their story.

To take full advantage of partnering with a non-profit group you should approach it as a formal relationship. While many consider writing a check to the organization to be such a relationship, I’m talking about something much deeper. I believe both parties can be big winners if find an organization whose mission motivate you and then you propose ways that you can contribute cash, products and services, volunteers, event management, promotions with incentives for the organization, marketing muscle to tell their story and maybe even creating online tools such as blog.

My experience is that many non-profits are hungry for this deeper form of relationship and would be more than happy to communicate your roll in creating this unique relationship to their staff, board, committees, volunteers, donors and constituents as well.

You can really kick this type of referral into high gear if you can create a promotion that generates dollars and exposure for your group when people participate.

I will warn you though that you must believe in the cause you partner with and pursue this path because of a desire to help. That’s the only way everyone will win. But, I believe, and many non-profits know for a fact, that your company will be most prepared to provide the greatest level of help when everyone wins.

Any non-profit agency readers out there care to comment on how you would like to see organizations partner better with you?

Another group of Duct Tape Marketing Authorized Coaches hit the streets this week. After attending the required two day training intensive held in sunny Kansas City, this group of newly minted coaches returned to their homes in Dallas, Vancouver, Baton Rouge, London, Kansas City, Chicago and Pennsylvania to begin delivering the Duct Tape Marketing system to small businesses in their communities.

The Duct Tape Marketing Authorized Coach program is in full swing and growing every day. The next training intensive will be held on September 22-23. (This is the last training in 2006!) To find out more about this proven, practical coaching program, visit the Duct Tape Marketing Coach website. In addition to a description of the coaching program you will find an audio overview and question and answer session.

I interviewed Kate and Andy Spade prior to their appearance at the OPEN from American Express brand building session. The room was packed and my little Olympus mp3 recorder caught plenty of crowd noise.

Click to listen (about 2:30) or right click and Save As to download. The audio quality is poor, but I think you can sense their energy.

Here’s what I asked:And their answers summarized.
DTM: When you started out, did you have a plan or a vision for the brand
KS/AS: No, not really, we knew what we wanted to do but we had no idea where it would – lots of hard work and luck.

DTM: Now that the brand has become so strong, you have added some significant brand extension. How do you determine what to add?
KS/AS: We add things that feel good to us. The things we like, the things we want to design.

DTM: How would you describe the brand in one word
KS/AS: One word, that’s tough – AS – I think that playful chic describes Kate and that’s a good description of the brand.

OPEN from American Express held a posh (by small business standards) event at the Nokia Theater in Times Square tonight and the 800 or so guests and 7000 or small business folks attending by Webinar were treated to some wisdom from some of the hottest brand builders going.

Want to know what each had in common? Jean Chatzky, Kate Spade, Andy Spade and Bobbi Brown were treated like rock stars but came off as some of the most approachable people you will ever encounter. Perhaps that’s the secret to their success.

I asked Susan Sobbott, President of OPEN from Amercian Express, what shrimp, spotlights and champagne had to do with the real world of small business. “This event is about celebrating the heros of small business, we will give them the tools and the support they need to succeed, but tonight were celebrating – so, shrimp and champagne make sense.” Amen!

Stay tuned.

I am conducting a free Teleseminar with Michael Gerber – author of the E-Myth Revisited, on Wednesday August 9th at Noon Central. You can enroll to participate here.

Michael wrote the foreword to my upcoming book, Duct Tape Marketing – The World’s Most Practical Small Business Marketing Guide, and is joining me to share his always thought provoking views on small business.

Michael has also launched a new project called In The Dreaming Room. Michael personally guides Dreaming Room participants on a two day vision seeking path allowing them to “dream” and stretch like never before. Michael is the perfect facilitator for those needing to expand and clarify what thinking big means to them.

Don’t miss this rare opportunity to hear Michael share his thoughts on vision, leadership and yes, even marketing.

I am covering a small business branding event for American Express tonight live at the Nokia Theater in Times Square. You can join me via a webcast set to cover the sold out event.

I will running bits and pieces of an interview with Kate and Andy Spade on this blog tonight. My focus will center around the essential elements of building a highly personal brand.

During the webcast you’ll have the unique opportunity to interact with Bobbi Brown, Kate & Andy Spade, and other brand builders as they share stories and insights into their remarkable success. You can submit online questions that could be chosen for our guests to answer live and send your own comments that could be posted to our site after the event concludes.

Attention New York Area Duct Tape Fans

I am conducting 2, two-day workshops on the East Coast over the next week and wanted to let my readers know that these session, while held for members of the National Association of Tax Professionals, are open to non-members as well.

Let me just tell you that the price is right. I will be conducting marketing bootcamps very much like these next spring at a much higher cost.

Go check out the locations and call to enroll if you want to supercharge your marketing. I don’t get a dime from selling any seats, but I sure do enjoy meeting and working with Duct Tape Marketing readers.

Dates and locations
July 31-Aug 1 – Poughkeepsie, NY – Poughkeepsie Grand Hotel & Conference Center
Aug 3-4 – Piscataway, NJ – Embassy Suites Hotel – Piscataway
Register Here

Lots has been made of late about viral marketing. There are many fancy definitions of what this actually is, but I’d like you to think about it as an automated form of referral.

Any business can look for and implement ways to make their referral marketing efforts more viral in nature.

I use a “tell a friend” feature on each post of this blog (see below the post) and receive enough traffic to that page to suggest that many people use that link to point my blog posts out to others.

LogoWorks, an online logo and design firm, allows its users to submit draft design ideas to friends to get their feedback before moving forward. Their system handles it all with a series of forms and links. Of course, once the person you asked to view the designs casts their vote, they are immediately presented with a 10% off coupon for their own use.

Enabling your clients with some form of feedback collection that gives them a logical and valuable reason to pass your name around is an essential to this form of small business viral marketing. Keep that idea in mind as I think it holds some real promise for your viral referral plans.

Giving away free tools can foster viral referring – my Instant Press Release creation page is a good example.

Creating “insider” communities of your best clients and arming them with some form of premium information to take out to the world can create buzz.

Publishing unusual marketing tools such as bumper stickers, yard signs and t-shirts can help people get in the viral mood. Even well placed examples of how to use your product on video sharing sites such as YouTube might be right for you.

A lot of viral marketing you’ve probably run across comes in the form of humor that’s aimed at a junior high school audience. The most important thing to keep in mind as you determine a strategy that might help you automate this referral tool is that it stay in step with your brand and core marketing messages. A viral marketing tactic that doesn’t focus on your ideal client and core message, even one that gets lots of attention, won’t provide any lasting value.