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  • Two Cool Points of View

    Open from AMEX sponsors this blog in part and gives me the opportunity to attend their very popular Open Forum events, which I did a week or so ago. (You can check out the archived webinar if you like.)

    I had the chance to interview Mario Batali, one of New York City’s hottest restaurant owners and Liz Lange, maternity apparel designer for the stars. New York City treats restauranteurs and fashion moguls like rock stars so I loved their down to earth answers to these questions.

    Me: As your business expands how do you continue to find good people?
    Mario Batali: Give them a piece of the action. You can’t hang on to everything, let good people run things.

    Me: You started all by yourself, how do you deal with your new found growth?
    Liz Lange: At first I was nervous about letting go, now I love it. I get to do all of the fun stuff.

    Two points of view I’ve found that more small business owners could adopt. Letting go may be the hardest thing a small business owner has to deal with as the business grows – but it’s the only way it’s going to happen.

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    Posted by: John Jantsch on Nov 28, 06 | 9:09 pm
    Category: Vision | Tags:

    Comments
    • I couldn't agree more. Being in the same situation, I was terrified of giving up control that I had worked so hard to get. But then I realized I could mentor someone to have the same passion, and eventually would have more time to...um...golf!
    • You are right on that part. But I will be also curious to find out how these successful folks find the right people to do the job. In the corporate world, the philosophy of "Hire people smarter than you" works provided your stock price is soaring or you are talked a lot in media but when it comes to small business, you need someone who believes in slow and steady approach. Many of the small businesses we interact have just given up on the front of finding right employees and they are just inviting trouble by overloading themselves with almost every single task.
    • I'm not surprised. They both seem very down to earth. I heard that Liz was helping to judge a small business contest the other day along with Carolyn Kepcher from The Apprentice:

      http://www.cnn.com/2006/TECH/11/29/microsoft.co...
    • steve
      What I don't understand is that before you're a small business owner, you try to become one for the riches of selling your idea at a later time...so why is it so hard to let go? Is it that after all your hard work and after gaining success the idea of selling or letting go seems irresponsible? Or just completely out of the question.
    • I love reading interviews with Batali because he's one of those folks who seems to be able to see the simple structure of things and undestand simple princples. He once described the restaurant business this way: "We buy food. We fix it up. And we sell it at a profit."
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