Archive for December 2006

The New Year is a great time to revisit things like strategy. You do have one right? I mean, you don’t just go about frantically implementing the “marketing tactic of the week do you?”

If small business owner do have any hint of a marketing strategy it is usually something safe, immune to criticism, and easily defended by something like – that’s what everyone else in our industry does.

Want to know how to make 2007 the best year yet for your business. Ask yourself some questions about your business, your industry that no one thought of asking before. What if you really did look at your business in a completely new way, what would this original thought mean?

Have you ever worked somewhere and the new guy (undampened by bland sameness) says something like, “why don’t we do it this way?” Everyone rolls their eyes and that’s that, right?

What ever happened to your imagination, your poet. Get it back damn it! Ask new questions.

Can you package something differently? Can you combine several businesses into one? Do you need a business partner? Should you even be in this industry? Can you change your target market? Can you steal a killer idea from another industry? Oh, I know, can you finally made marketing as important to your day to day routine as it should be?

Strategy before tactics – the right new questions before strategy.

My book, Duct Tape MarketingThe World’s Most Practical Small Business Marketing Guide, is shipping from online retailers like Amazon.com and will likely start showing up on shelves in the book stores across America over the next few days.

I received a nice review from New York Times owned About.com – Marketing guide Laura Lake writes:
“John’s latest book Duct Tape Marketing is being released in January and truthfully this is a book that should be on every marketers bookshelf. John is an expert when it comes to referral marketing and marketing your business without a large budget. He is actually one marketing guru that I’ve had a chance to sit down and have coffee with. It was hard to take notes fast enough and digest all of the marketing information that he shared with me; that is one reason I’m ecstatic about his book release. If you haven’t ordered his book let me suggest that you do so – you won’t be disappointed.”

You can read the entire review here

Here are 5 new habits you must “get” in the coming year if you intend to replace your current marketing blueprint with an abundant marketing blueprint.

Get Uncomfortable! - Your wealth, your marketing success, will correspond directly with the size of your marketing mindset. Get in front of an audience and speak, write for an industry publication, start blogging, network with prospects, write personal thank you notes. You can’t grow unless you are uncomfortable. Write a book. Start a radio show. Create a podcast. You are so much bigger than you are allowing yourself to be. Reach.

Get and Give New Skills – Read everything about marketing you put your hands on. (Perhaps starting with Duct Tape Marketing!) Read your direct mail, watch infomercials, read magazines that cover marketing and “this is a big one” look for ways to teach others how to market and promote their businesses. Become known in your industry for your marketing expertise and show others how to do it – how to get the marketing mindset.

Get Bigger Ideas – Tear your products and services apart. Look for ways to approach an industry problem like know one else can or will. Your ideas don’t have to really be that big as long as they are world altering. Come up with one idea this year that makes someone say you are nuts – and then go do it.

Get Value - No matter what you offer, it can be better. Heap more and more on your products and services, give stuff that no one expected you to give. Add services over and above what was agreed upon. Makes people talk about how incredible you are.

Get What You’re Worth – If you do the above, you can do this. Raise your prices. Choose to work with fewer clients at much higher rates. Sell based on value, not on time. And, refuse to work with clients that don’t fully appreciate the value you have to offer. You can make more space in your head to serve your clients when you don’t have clients that bring you down.

One of the ways to get more PR is to get some PR.

Press mentions, even little ones, tend to build PR momentum for you. If you are just getting started using PR as a lead generation tool you can’t expect to land the big feature story you are after right out of the gate. Think of journalists as a target market. Take some time to understand what they write about, read what they cover, and find ways to gently begin to educate your targeted journalists by becoming a resource to them for your industry or subject.

Send them easily digestable, immediately usable packets of information that you know will be of interest to their readers. Don’t sell – let them buy. Keep at it on at least a monthly basis. Do this for about six months and you will notice that you are starting to receive calls from journalists in need of a quote. Then the table may be set to start the conversations about the big feature article!

Most ads today don’t really ask the reader to do anything. They are too busy trying get them to pay attention and feel something.

The most effective advertising a small business can run is advertising that makes the reader take self-interested action. By grabbing your reader, viewer or listener’s attention and making them do something, you stand a much better chance of them following through to the ultimate step of buying or becoming a client.

Make them pick up the phone, visit a web site, scratch off a coupon, unlock a lock, calculate their saving, send in a postcard. Go back and read everything you have in the works for advertising, letters, scripts, postcards, web offers – and make sure that you add an element of action.

It’s a proven fact that if you can engage your prospect and get them to take some form of action you will enhance your chances of turning them into a client. Offering free information is a great way to engage a prospect. Those that take the action of acquiring your valuable information products will be ten times more likely to take the next step and engage in a personal sales appointment.

Of course in that appointment you must find ways to get the person sitting across the desk to hold the puppy.

MailChimp is a very simple yet effective email marketing tool. It is a service that essentially allows you to easily create and send HTML emails to groups big and small.

They have take the work out this task and maybe even injected a little fun in the process. One of the core points of difference is their pay for what you send model. There is no monthly fee just a small fee per email actually sent.

No matter what your email marketing plans however, I do suggest you get and read their free 50 page email marketing guide called Designing, Coding and Delivering HTML Email. HTML email, email that looks like a web page, offers great impact but does come with its own set of challenges. This guide is one of the best I’ve uncovered that addresses those common challenges and gives you advice on best practices to get your email read and acted on.

Like all good software services they have a free trial. Go check them out. For many small businesses this could be the right solution.

PayPal offers small business owners an nice payment alternative to the traditional billing method and has seen huge increases in use from service professionals. I’m a fan of making your busy easy to do business with and PayPal is one of the methods you should look into to supplement other ways your clients can pay the bill or buy a product. Maybe not the one way, but an additional option for those who want this service.

PayPal also recently added an online business building community for merchants. (Although you don’t have to be a PayPal merchant or user to take advantage of it.) The Online Merchant Network features business building articles, business resources and forums featuring best practices from other online merchants.

The story of Springfield Remanufacturing as told by Jack Stack is the stuff of legends. Stack and a group of employees decided to buy the company they worked for instead of letting the company shut down and send them packing. Problem was, the group had to borrow about 99% or money and figure out how to actually run a company no body else wanted.

I had a great visit with Stack on a recent edition of the Duct Tape Marketing podcast.

The entire story, including the incredible transformation, in chronicled in a book by Stack and co author Bo Burlingham titled the Great Game of Business. The great game that Stack and his counterparts created was what is now generally referred to as “Open Book Management.” Open book management is a management strategy that opens the financial books for all in the company to see, understand and take a stake in. While thought to be almost radical when Stack did it, it still scares folks in many a corporate suite.

Springfield Remanufacturing, now the wildly successful SRC Holdings, was so successful with their great game of open book management that, as word got out about it, folks started showing up from all around the world to see what was going there. Eventually the company created a formal training program and platform to teach the great game and allow others to teach it as well. Check out the Great Game

I had a great conversation with one of the nicest, most humble multi millionaires and business leaders you will even want to meet. If you’re ever in Springfield Missouri, stop on by and look Jack up. There’s a good chance he will be down on the shop floor teaching someone how to properly interpret a balance sheet.