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  • Lower the Barrier to Becoming a Client

    Sampling has long served certain types of businesses as a way to get a prospect to try a new product.

    Just the other day my daughters enjoyed a snow day off of school at the local neighborhood sled hill (apply named Suicide Hill.) The manager of a newly opened Chick-fil-A restaurant showed up with heated bags full of sandwiches for the kids and parents sledding in the cold. Smart move? Guess where we ate lunch the next day?

    But, this practice shouldn’t be seen only as a way to promote trial of a food item or laundry soap. Service businesses can employ this successful tactic in the same way.

    A free “how to” or “industry trend” report is a sample of your brilliance as a consultant, isn’t it? An ebook, sold for $49, that teaches a business owner everything they need to know to get started doing something can be the perfect way to convince them that what they should actually do is hire you for $4900 to solve their problem. Often, someone seeking information doesn’t really want to know how to do something, they just want to be darn sure the person they hire does. Don’t hold back anything.

    I once worked with an architect who was particularly savvy at working the various municipal agencies for zoning variance and the like. We created a “feasibility evaluation” product and offered it for $499 to anyone considering building a commercial building. This quick snap shot product saved contractors and developers tons of money and headaches and guess who got put on the short list when they considered hiring the architect for the project?

    Every service business in the world should consider developing a suite of information-type products and starter services that allow potential clients a taste of what they can get before they take the big plunge.

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    Posted by: John Jantsch on Dec 02, 06 | 6:06 pm
    Category: Advertising | Tags:

    Comments
    • <pingback>...clients a taste of what they can get before they take the big plunge. Read more: here


      Posted in type of product |


      Leave a Reply Name (required) Mail (will not be published) ...</pingback>
    • John, love this post!

      I did something like this when I was a fellow Kansas City native for Midwestern Baptist Seminary ... except it was a free offer.

      Since we were a graduate school for pastors, I helped produce a booklet titled "Answering the Call" ... it was incredibly successful and helped us generate leads to prospective students while offering something of value. (Also, it helped us track our advertising and web site effectiveness.)

      Our profs wrote the content and I included an article called "10 Reasons to Choose Midwestern" ... it's still available online at:
      http://www.mbts.edu/Future/called_booklet.htm

      --Cory
    • John Jantsch
      Cory,

      Thanks - you made a point that can't be said enough - advertising with a direct response offer is far more measurable and accountable.
    • Hi John,

      Good post. I think a lot of the blogs I frequent are already doing this. Many are written by people who are consultants in one field or another. If you like their free "take" on a particular subject, you're probably more likely to buy their product and (if you're in the position to do it) engage their services.

      Roger
    • Great blog! - and Yes, even I do something similar to the strategy you mentioned in this blog with my clients. They all get free consultations... and in this process we become friends. It works 99% of the time, because the learn really quickly that I know what I'm talking about and I REALLY can help them.
    • You have to be careful about giving away to much though. Some people are only looking for a free ticket and it could cost you a lot of time and money trying to push your product for free. The saying "You get what you pay for" can be applied in online marketing. If you go with a firm that is giving away it's services, chances are, they are having a difficult time attracting new clients and are attempting desperate measures.
    • <trackback>Have some branding with your breakfast?
      John Jantsch over at Duct Tape Marketing posted about one of my favorite marketing tactics -- sampling. Many service delivery businesses think that they can't sample because they don't sell a thing that people can try. But they're wrong. With</trackback>
    • Good advice. Problem is most biz owners never truly concentrate on marketing. They're preoccupied with distractions that burn time. Fixing the copier. Hassling with callers. Stocking shelves. They do eveything ELSE but focus on bringing in the money. People with a pool store worry about the signs, or the chlorine display. Or the types of rafts. They should be worried about the marketing of bringing people into the store.
    • I couldn't understand some parts of this article the Barrier to Becoming a Client | Duct Tape Marketing Blog, but I guess I just need to check some more resources regarding this, because it sounds interesting.
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