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John Jantsch Marketing Coach
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  • Filling the Gap Between Generation and Conversion

    I had a journalist ask me the other day to define the difference between sales and marketing for the typical entrepreneur.

    So, here’s what I said: It’s way more than this, but let’s use this definition – Marketing is lead generation and sales is lead conversion.

    That definition fits the real world for most small businesses although it’s sorely lacking in many ways.

    She then proceeded to ask, which is more important. Now the fun begins.

    My response of course is that neither is more important, nor are they separate. The world’s most successful businesses may indeed have a separation along these lines, but they meet and work hand in hand in the middle to effectively do what I’ve heard marketers call Lead Nurturing.

    The gap between generating a high quality, ideal lead and that lead becoming a client requires harmony between sales and marketing and the joint development of an ideal client profile, core marketing message based on customer input, and the education based tools required to nurture a lead along an evolving, logical path to becoming a converted lead or client.

    There is no money in us and them, sales and marketing. Get the sales folks, the marketing folks and a handful of ideal clients in a room for a day and figure out what really makes each one tick.

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    Posted by: John Jantsch on Dec 07, 06 | 12:12 pm
    Category: Selling | Tags:

    Comments
    • Great post, John! Asking which is more important between sales and marketing is like asking which is more important to driving: steering or working the gas and brake.
    • John,
      Sorry to bombard this topic, however you have these rollovers for link that state the links outgoing rank. I remeber an article on it at one point and cannot relocate it. Can you tell me who created it? Thanks

      Chris
      www.visualcontentsolutions.com
    • John Jantsch
      Chris,

      It's a add on called MyBlogLog

      John
    • <pingback>...Between Generation and Conversion December 7th, 2006 by Adolfo So, here’s what I said: It’s way more than this, but let’s use this definition - Marketing is lead generation and sales is lead conversion. Duct Tape ...</pingback>
    • <pingback>...Between Generation and Conversion December 7th, 2006 by Adolfo So, here’s what I said: It’s way more than this, but let’s use this definition - Marketing is lead generation and sales is lead conversion. Duct Tape ...</pingback>
    • Rob
      Great definition.

      Too often the marketing folk blame the sales team for a lack of conversion when really the quality of their leads are at fault. As you say, both need to have a common understanding of what the ideal lead is.
    • Lead Generation
      Good post, I've enjoyed your blog.
    • The tension between Marketing and Sales is what makes it fun to work in this industry. The one day you dont create enough leads for sales and the next day you have to take it easy because Sales has to many leads!
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