Archive for April 2007

I interviewed Ryan Allis, CEO or IntelliContact, an email marketing and communications company for this episode of the Duct Tape Marketing podcast

I’ve been trying out the IntelliContact email sending service of late and the thing that stands out the most is how simple the service is for anyone to figure out and use. Now I don’t mean that it lacks power, it just has a great user interface. I tested this theory out on a number of folks who are not what I would call early adopters and they agreed.

Ryan’s story is a very interesting one although this is his third or fourth successful venture he clocks in at a mere 22 years of age. Companies large and small are staring to take note of IntelliContact and future offerings promise to make this service a very comprehensive communications tool.

If they keep this simple but effective approach I think you will hear even more about them.

Check out Ryan’s writings and foundation as well – Zero to One Million

Networking at events attended by your target market can be a good way to make some nice introductions and start gently spreading the word about your products and services. There is a bit of art to this and plenty of bad examples evoking the worst used car stereotypes imaginable.

Keep these simple rules in mind and you will be fine
1) Think, what am I here to give
2) Speak only to educate – don’t sell anything

Scott Ginsberg, also known as the name tag guy, has some great tools on his website for making the art of relationship building a little more fun, particularly for those that aren’t naturally comfortable with it.

His free ebook – 55 Questions to Ask Someone You Just Met is a real winner, and quite frankly, possesses some gems to ask people you already know – like your existing clients.

Another tool Scott uses is something he calls My Card. When he meets someone who has forgotten to carry their business card he whips out a blank My Card and records their information, then he gives them some to use as well. Good stuff, lighten up and go meet someone.

Computer and printer maker Hewlett Packard today announced that is would acquire LogoWorks, an online graphic design entity focused on the small business world.

I’m a fan of the LogoWorks concept and have partnered with them in the past. In addition, I write a blog for HP’s small business readers. Who knows maybe Duct Tape Marketing is next!

A few days ago I asked readers to tell me the best ways they’ve seen people using video in marketing – see the post and comments.

I’m working on putting together some information to help small business marketers get beyond the “YouTube isn’t for business” thinking. Actually, YouTube may not be for your business, but online video has some great uses.

I offered 5 readers with the best comments tickets to the Future of Online Advertising conference in New York June 7-8.

Overwhelmingly, at least to me, the most intriquing ideas surround the notion of letting users create video content either in a contest to create commercials or to demonstrate your products and services.

Here are the winners and some of what they said.
1) Viewer’s Choice of Sponsor – I’ve said for years that one day I’ll be able to get online to watch David Letterman and have a choice to pay for the viewing (minimal… perhaps $.50 per show, or some kind of subscription) or have an advertiser of my choice pay for the episode. ~ Kirk Lancaster
2) I pay $10 in store credit per instructional video. (The instructions are simple, so these videos are not long or complex.) People love it that I am promoting their instructional videos because they get to be “famous experts.” ~ Lars H.
3) The best way for businesses to take advantage of video in marketing and advertising online is to educate. Nobody is going to watch a video ad. MySpace plays them all the time. Talking ads/moving ads – they’re still ads and they annoy people. Teach them something, make it cool and boom, now they’re talking about YOU. ~ Matt Antonino
4) In summary, its not the quality of the video, nor the amount of viewership, but getting the right eyes to view your video commercials online. ~ Sid
5) Allowing customers to create their own videos promoting your business or product. My favorite example right now is MyHeb.com. HEB is a growing grocery store chain in Texas, and they are currently holding a “Make Your Own Commercial”. ~ Debby M

Stay tuned on this one! And, keep those good ideas coming.

Just when you thought you were getting the hang of using RSS as a research tool, someone, like me, comes along and tells you that it’s not enough.

Now it’s become ultra easy to use RSS technology to create individual feeds of information and supply them to your best clients. You know they want to figure this RSS thing out but just can’t seem to get around to it. So, do it for them.

Here’s what I would suggest. Go to www.mysyndicaat.com and create personalized, search specific, RSS feeds, mash them together and deliver customized information to your clients on a daily basis. The current trendy name for this is a newsradar

Syndicaat allows you to easily mash multiple feeds together creating one very focused and personalized feed. (Yahoo Pipes does this as well, but my results with it have been spotty)

So, let’s say you have a client that produces tents for active outdoor types. You can search very specific terms and phrases in Google News, Yahoo News, Bloglines, Technorati, Google Blogs, Outdoor Forums, and anything else that produces an RSS feed and mash all the content about your client, their competitors, the industry, specific keywords and phrases, you name in, into one digestible, personalized newsfeed that changes daily. (Don’t tell your client how easy this is, just do it and bill them for it – they’ll thank you.)

Talk about a great way to get a competitive edge. It’s like creating personalized publications for each client or each marketing segment you serve. What if you did this for your prospects as a way to show them what you could do? You can make all this content public or create private password protected feeds.You can also republish the RSS feed and data on any web page on your site using simple javascript or even Feedburner’s Buzz Boost and then put it in your client’s private page on your website. So now they come to your website for their industry news everyday – you got to like the sound of that.

Here’s an example of the results from the type of search I described above using the mashable RSS feeds and syndicaat for the term duct tape marketing.

An interview I conducted with Michelle Nichols, Sales columnists for Business Week was posted last week. The focus of the interview was increasing repeat sales.

As far as I’m concerned, sale 2 and 3 have a lot to do with your lead generation and conversion process during sale 1 – and that’s what we discussed. Go have a listen.

I visited with an on the go Tim Ferris for this episode of the Duct Tape Marketing podcast. Tim’s bio includes: Princeton University guest lecturer in High-Tech Entrepreneurship and Electrical Engineering, Cage fighter in Japan, First American in history to hold a Guinness World Record in tango, National Chinese kickboxing champion, Actor on hit TV series in mainland China and Hong Kong, and author of the equally absurd title – The 4-Hour Workweek.

Tim’s book, and by extension his life, is an example of a growing movement of entrepreneurs using business to create their ideal lifestyle. For Tim, this lifestyle includes frequently traveling around the world and throwing himself into whatever adventure he fancies – can you say Irish Hurling competition?

Tim is an engaging guide on the journey to design a life around your plans and dreams using work simply as a way to live passionately. The specific tactics in this book will take a leap of faith for some, for others they will be a breath of fresh air. The chapters on controlling email and automating every aspect of your life alone make this a worthwhile read. In this day and age of information overload, Tim coaches you to go on an information diet – don’t just filter information, eliminate it.

If you meet Tim you may conclude that he can get more done is four hours than most can in a day, but take a sip from this compelling lifestyle and you just might get hooked.

Visit Tim’s blog to find lots of great support material.

Everybody wants great marketing results overnight, the magic answer, the secret. Here’s the problem – there is no secret and there is no quick fix. I assume you intend to be in business for the long haul, so plan on taking the right steps, in an appropriate order, to get marketing results for the long haul. Do that and you will look up at the end of the year and find you’ve actually built a solid marketing foundation.

Don’t just attempt to throw money and resources at your marketing to get a faster result. It’s a little like birthing a baby I guess. You can’t take nine women and have a baby in a month. It’s a logical progression with one step after the other. Many small business owners could benefit from using a marketing calendar as their primary marketing planning tool. The idea is to keep doing something related to marketing, according to plan, month in and month out.

When you plan your marketing activities using a calendar, your focus tends to be on the long term goal, the due date if you will, rather than on the overwhelming realization that you have lots to do.

Here’s a marketing calendar I use with clients. Download it and send it to your local Kinko’s to have printed in poster size. Pick a major marketing activity each month for the rest of the year and make that your primary marketing theme for that month. Assign weekly tasks and hold weekly meetings to move the tasks forward. Create your marketing strategy this month, your educational content next and your revamped website the month after that.

I know it’s not that sexy but the slow and steady something will always beat the fast and flashy nothing when it comes to the long term health of your business.