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  • You Lost Me At Hello

    Marketing MaterialsNo one likes to be sold, but everyone likes to buy. Most of what passes for marketing materials and copy is doomed from that start – it loses the interest of the prospect at “hello – I’m hear to sell you something.”

    Your marketing materials should be designed in such a way that your prospects are guided logically along a path of education, trust building and relationship development.

    In the beginning your prospects believe that your firm is pretty much like any other firm that does what you do. And, on the surface they are right. If you are an electrical contractor, you probably do wire a ceiling fan the same way every other electrician does. The difference though is in the way you provide the service, the way you clean up after the project, the way you communicate, your professionalism, your training, your 27-point safety checklist, and your personal story.

    That’s the stuff they need to hear about. That’s the stuff that will make them say, “This is someone I can trust to come into my home, this is someone I would refer to a friend.” Don’t turn your prospect off right from the beginning with the typical sales copy.

    I have created a new small business marketing product that addresses this very topic. The program is called Magnificent Marketing Materials. Have a look.

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    Posted by: John Jantsch on Aug 22, 07 | 6:06 am
    Category: Marketing Materials | Tags:

    Comments
    • I need to forward this advice to a few people I know... but then I would not be able to comment annonymously would I? It's no use, they have been in the business so long, and read so many competitor brochures, that they have settled into a standard copy formula that they dare not deviate from. And this is why we see over 35,000 unique visitors per month, with only about 30 people requesting more information through the contact form. The copy is dry and standard... filled with phrases like "discriminating homebuyers", "quality service", and "luxurious homes".
    • I agree with every single word in that post (not that there's anything new there).

      I'd also add that if I see another business putting their company name as the most prominent thing on their adverts, vans, business cards and website, I'm gonna *scream*.

      As I tell them - unless and until you've convinced your prospect that you are the best, and preferably only, answer to their problem, they don't care who you are!

      Unless you want to be dismissed as 'just another ' ', you have got to find a way to be different. In the words of Jack Trout - Differentiate Or Die!
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