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  • Don’t sell something you can’t make more of

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    What if your business sold a product that, once demand kicked in, you couldn’t make any more product?

    Well, you could always raise prices, but that may not slow demand or be possible due to competition.

    Selling timeWhile it may appear that I am speaking about widgets when I refer to products, I’m actually talking about service businesses and professionals that sell their time by the hour. See, you can’t make more time, so once you are at capacity it’s nearly impossible to grow – or make any more of the product.

    The best way out of this time box is to turn your services into products. Now, I don’t simply mean write an ebook that details your services and sell that (although that may indeed be a fine idea.) I’m talking about packaging your unique service offering, branding the heck out it, and selling it as set deliverable – here’s what we do, here’s what you get, here’s what it costs.

    The value behind this product approach is that it is much easier to differentiate your offering from competitors and you can charge a set price for the package. (a package that you can get very efficient at delivering.) Once time clocks are removed from the equation you will likely quadruple your effective hourly rate overnight.

    Once you create your service packages you can multiply yourself (make more product) by documenting your unique deliverables and teaching others to market and deliver them or you can license your new service technology to others in your industry, often at premium pricing.

    For some, entrenched in the ways of the time sheet, this can be a tough mindshift. But let me ask you this – if it has taken you years to get to the point where you can offer a service or advice that is second to none, shouldn’t that be worth more than $75 or $100 an hour? If you can help an individual or business get more of what they want out of life, gain wealth, get healthy, solve their toughest challenges – I say results like that are worth thousands an hour.

    The only way to do that is package and repackage your knowledge and experience and stop selling your time.

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    Posted by: John Jantsch on May 30, 08 | 7:07 am
    Category: Branding, Entrepreneur, Marketing Strategy | Tags:

    Comments
    • Debbie D
      Hence Duct Tape Marketing ;)

      Hi John

      I was just introduced to you through Serpa. Refreshing blog you have here.
      I'm a broker for business ventures. I couldn't help but smile as I read this recent post. They're alive and kicking LOL.

      Thanks

      Cheers
      Debbie
    • Taa
      Great post - just what I needed to hear. For a small business owner like myself, learning more about this topic is very important. I am in the midst of changing my business model from one based strictly on selling time by the hour to that of packages & bundles, and I sure appreciated reading your words encouraging me to keep going in this direction.
    • Feydakin
      Brilliant, have a Guinness and relax now..

      I've been trying to figure out how to explain this very subject for a while now.. I switched to packaged sales a while back because it got harder and harder to sell things by the hour.. People will gladly pay $300 for a great end product, but not if you tell them it will only take you an hour to make or do..
    • With talk like that, you'll put the sand man out of business. :)
    • The difference between selling physical products and electronic deliverable products is the no cost production verse the cost production.

      :) Thanks for the great post!

      Kris
    • Oddly, you'd never expect this post to apply, but web companies have this problem all the time. Take Twitter. They've sold more than they can make.

      Cheers,

      BW
    • The answer to the question one, as a small-business owner, has asked oneself 100's of times....
    • How to cut oneself into a hundred pieces, so that each piece can be assigned an individual task to take care of.
      That is indeed the challenge facing many self employed people, and your advice is most helpful in adressing this issue. Thank you, John!
    • This is fantastic.

      Since reading the 4 hour work week and listening to Michael Gerber I've been working on making my sports marketing consultancy scalable. This post explains very simply what I've been slowly getting my head around.

      This really helps John - thanks.
    • The packaging of our knowledge isn't limited to the 24 hrs on our clock the way physically delivering what we know is.
    • What you're suggesting can be deadly. By empowering your clients with details of your services or how they can do your services you are possibly creating competition, and not only that but possibly endangering your business. So becareful treading that line.
    • John Jantsch
      @MobileAnswer, You're right, keep it under wraps and don't educate anyone and I'll continue to get the best customers, who trust me so thoroughly they are willing to pay a premium while you compete for the lowest price.
    • pamslim
      You hit me square between the eyes with this one brother!

      As soon as I finish my book, I am going to get busy with some products. I have had so much fun doing the buzz and marketing thing that I often forget it would be great to have something to sell to the people I drive to my site besides my time.

      Duh!

      :)
      -Pam
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