Archive for November 2008

You’ve got a blog, you’re getting into the education based, content rich, web presence thing, but sometimes you just can’t think of anything to say. Don’t worry, you’re not alone and it’s nothing to be ashamed of. Millions of marketers have begun to complain about the symptoms commonly diagnosed as Contentapation.

The good news is, there is a cure. The cure I’m referring does not come in pill form though, it’s a natural, organic and systematic approach to fighting and curing those outbreaks of feeling as though you have nothing to say. (Now, some might suggest this is a disease that shouldn’t be cured – after all, maybe you don’t have anything to say. My belief is that everyone has something to say, it just needs a little shove to get out.)

Here are some quick tips to add to your daily routine:
1) Set up search alerts in Google Alerts or Tweetbeep so you get a steady stream of ideas related to search terms in your industry
2) Use an RSS reader – Subscribe to lots of related blogs in Google Reader or Bloglines and visit your reader to search for ideas that you could explore deeper, apply differently or simply pass on to your readers.
3) Get to know some Social Bookmark sites – Use sites such Digg or del.icio.us to find out what other people are bookmarking, find interesting or are hot right now. This is also great tool to use to bookmark and store sites and pages you might want to right about in a future post.
4) Use an idea notebook – Get a Moleskin notebook and create list of the top ten topics you know you need to write about often because consist of important keyword phrases for search and refer to this list weekly
5) Tap the FAQs – Your customers, prospects, partners, journalists, suppliers and employees ask you questions every single day. Get in the habit of answering these questions on your blog as I’m guessing others might want to know the answers as well.

You can source one or all of the above tactics anytime you’re not feeling wordy but know you need to feed the beast.

Warning – if any of the above approaches cause you to post to your blog more than four times in one day, seek immediate medical help.

Social media for small businessA week or so ago I publicized my partnering with Microsoft Office Live Small Business to produce a primer on using social media for small business.

While readers appreciated the guide there were many comments on the post that didn’t appreciate the process of registering and logging in to the Microsoft Live ID system in order to download the ebook. In a demonstration that social media works – a conversation was started and the course was altered because of it – you can now download the free ebook without registration or login. Way to go crowd – way to go Microsoft!

In my ongoing effort to help small businesses understand, prioritize and use social media tools, I teamed with Microsoft Office Live Small Business on a new very practical e-book called Let’s Talk: Social Media for Small Businesses. It is available for frictionless download here

kivaMark Flannery co-founded Kiva.org with his wife a few years ago and their success has forever altered the way entrepreneurs in the developing world get access to the small amounts of capital that can make a huge impact on their businesses and lives. In doing so they’ve also opened up an entirely new channel of micro lending to businesses and individuals who would like a way to help the smallest of businesses get going.

I think it sort of brings all this talk of economic downturn into better perspective for me.

Matt stopped by the Duct Tape Marketing podcast recently to share the Kiva story.

The incredible thing about this system is that it’s a lending, not gifting, system that allows anyone to lend as little as $25 that might go towards a tiny fish selling business in Mozambique allowing the owner to buy more product and in doing provide a necessary service to a community.

Here’s how it works:

1. You go to the Kiva site and choose an entrepreneur who has posted and been screened for a need
2. You make a loan payment for as little as $25 through Paypal or credit card
3. Receive a journal so you can keep track of how your entrepreneur is doing
4. Withdraw or reloan the proceeds from your load

The amazing thing about this program which now raises millions of dollars a month for poor entrepreneurs is the load payback is at about 99%.

There a several other volunteer opportunities as well.

iLinc Web and Video ConferencingThis episode of the Duct Tape Marketing Podcast is brought to you by iLinc – Web and Video Conferencing that’s easy to use, affordable and powerful enough to make your online meetings really come alive.

I get a lot of requests for more information about how businesses are using the hot social media Twitter for business.

Chris BroganSo, I’m teaming up with social media rockstar, Chris Brogan, to present a live webinar called aptly – Twitter for Business. We will cover basics, strategies, tips, tools and tactics for business folks wanting to explore and enhance the use of this powerful networking and publishing tool.

The session is Thursday, Dec 11th, Noon CST and you can register here at the Duct Tape Webinar Center

I have also recently partnered with iLinc Web and Video Conference for all my webinars (thus the commercial message below) – while at my webinar center you might want to click on the system test tab to make sure you won’t have any issues logging in on the day of webinar. iLinc is very light weight from a user standpoint and both mac and PC friendly. As part of the iLinc sponsorship they have offered to host a totally optional demo at the end of this session for anyone who would like to take a test drive of the system – again, totally optional.

iLinc Web and Video ConferencingThis episode of the Duct Tape Coaching Excellence Series is brought to you by iLinc – Web and Video Conferencing that’s easy to use, affordable and powerful enough to make your online meetings come to life.

WallblankI received word from a company called Wallblank, that is doing a pretty cool thing. It’s a form of fine art crowdsourcing. Wallblank curates limited prints from selected artists and then offers them each day until they are sold out. I love this model for all involved and find many of the prints very suitable for office settings.

Each Friday they have a no profit day (another very cool strategy) and offer all proceeds for the day to an organization in need. This week’s no profit print offers advice in the form of a saying I’ve long struggled to live in my entrepreneurial aspirations.

This week’s print says – Starting is Easy, Finishing is Hard and all the profits go to one of favorite organizations – Kiva.org

I decided to add some of my favorite sayings and apply them to the core elements of a business. I’m seeing a nifty line of business slogans to live by t-shirts here!

So, got any you want to share?

Google has added an interesting feature to the search interface called SearchWiki.

Essentially what this allows is the ability to add notes to your search results – wiki style. In addition, you can move the results around on the page. You need to be logged into your Google account to access the full feature set.

The changes you make only affect your own searches. But SearchWiki also is a great way to share your insights with other searchers. You can see how the community has collectively edited the search results by clicking on the “See all notes for this SearchWiki” link.

So, my question is, what will Google do with what it learns from the collective dynamic search notes. Will this help/hurt rankings, will SEO folks start looking for ways to spam this, will it change the way you interact with Google?

I’ve always admired Google’s ability to keep it simple, it will be interesting to see if this is valuable or simply feature creep. Check out the video demo here

Garnering great press for your business is a powerful marketing strategy and as such, journalists should be on your radar as a target market. Now, instead of abusing them with buy (press releases) messages, how about starting by building some know, like and trust before you ever ask for the order – that’s just good marketing.

The absolute best way to do this is to become a resource to a select group of journalists that report on your industry or businesses in your community. As a resource your primary job is to help them do their job better by sending along industry information, adding to stories they write and commenting on potential resources and angles they might consider – nothing to do with selling your business or story.

If you do this I can almost guarantee you will start getting calls to provide quotes in stories as a reliable source.

Here’s how to make the job of journalist relationship building easier.

Use Google Alerts and Google Reader to track every story, blog post and mention your target list of journalists create and scan them in five minutes from one location (or, even have them sent to your email inbox as they happen in real time.)

Then you can visit your Reader page, see if anything from one of your journalists pops up and go make a relevant comment on their blog, drop an industry study in mail or suggest a follow-up angle to their story through a hand-written note. This entire process should take just minutes a day and can even be delegated once it’s up and running.

Some tech notes:

    Google Alerts

  • Use quotes around full names to get best results – “bill smith”
  • Check the RSS version to have it sent to Google Reader
    Google Reader

  • Create a folder in Google Reader just for your PR efforts so that you can store the results of your RSS alerts in one handy place
  • Get in the habit of checking and responding at least several times a week.

Does automating some of your social media activity automatically make it, well, less social? That’s the question I’ve been batting around a bit with some social mediaists. See, I think that small business owners sometimes stay away from some new media tools because they seem like a lot of work with little immediate return.

EasyTweetsI’ve long preached the middle ground that brings some relief for time strapped business owners trying to juggle it all and that middle ground includes the “smart” use of tools that help you get more done with less time invested.

Now, in most cases I suggest utilizing some of these tools in conjunction with good old fashion social networking that is individual and one to one. Automation is not a substitute, more of a supplement.

Here are a couple shortcuts and resources that come to mind.

1) TweetLater or EasyTweets – allows me to auto follow back anyone who follows me and auto send a welcome message via DM. – This one gets mixed reviews from Twitter maniacs as it can be abused – don’t use it to auto send your spam selling messages, use it to greet a new follower in a fun and engaging way. I get lots of messages back from my auto greets as many people don’t sense it’s an auto generated message. You’ve still got to reach out to people and connect, but this gets the ball rolling automatically and saves a great deal of time. (I’ll do a screencast on how to do this if I get some requests)
2) Twitter Tools – A WordPress plug-in that republishes my blog posts to Twitter, effectively letting followers know I have new content on my blog. Again, mixed in with twitter posts of a more organic nature this is a decent way to keep content flowing and generate some traffic to your blog.
3) Twitter application in Facebook – posts my Twitter updates to Facebook status. I seem to have a different network on Facebook than I do on Twitter so this helps spread the content. I don’t think this is a high level use of Facebook by any means, but I do get interaction from Facebook folks from this activity.
4) Feedheads application in Facebook – I read lots of RSS feeds and using Google Reader and the Feedheads application for Facebook I post my shared Reader items to my Facebook profile each day.
5) TweetDeck – Desktop application that allows me to show Twitter searches, DMs and Replies in one screen. There are any number of tools to get this done, but I like the interface of TweetDeck
6) Facebook Toolbar for Firefox – shows status updates of network in the background as I work. This can be annoying but it keeps you in touch easily with your network. I’ve snagged interviews with journalists looking for sources this way.

So, what are some of your socially accepted shortcuts?