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  • Automating Social Media Activity

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    Does automating some of your social media activity automatically make it, well, less social? That’s the question I’ve been batting around a bit with some social mediaists. See, I think that small business owners sometimes stay away from some new media tools because they seem like a lot of work with little immediate return.

    EasyTweetsI’ve long preached the middle ground that brings some relief for time strapped business owners trying to juggle it all and that middle ground includes the “smart” use of tools that help you get more done with less time invested.

    Now, in most cases I suggest utilizing some of these tools in conjunction with good old fashion social networking that is individual and one to one. Automation is not a substitute, more of a supplement.

    Here are a couple shortcuts and resources that come to mind.

    1) TweetLater or EasyTweets – allows me to auto follow back anyone who follows me and auto send a welcome message via DM. – This one gets mixed reviews from Twitter maniacs as it can be abused – don’t use it to auto send your spam selling messages, use it to greet a new follower in a fun and engaging way. I get lots of messages back from my auto greets as many people don’t sense it’s an auto generated message. You’ve still got to reach out to people and connect, but this gets the ball rolling automatically and saves a great deal of time. (I’ll do a screencast on how to do this if I get some requests)
    2) Twitter Tools – A WordPress plug-in that republishes my blog posts to Twitter, effectively letting followers know I have new content on my blog. Again, mixed in with twitter posts of a more organic nature this is a decent way to keep content flowing and generate some traffic to your blog.
    3) Twitter application in Facebook – posts my Twitter updates to Facebook status. I seem to have a different network on Facebook than I do on Twitter so this helps spread the content. I don’t think this is a high level use of Facebook by any means, but I do get interaction from Facebook folks from this activity.
    4) Feedheads application in Facebook – I read lots of RSS feeds and using Google Reader and the Feedheads application for Facebook I post my shared Reader items to my Facebook profile each day.
    5) TweetDeck – Desktop application that allows me to show Twitter searches, DMs and Replies in one screen. There are any number of tools to get this done, but I like the interface of TweetDeck
    6) Facebook Toolbar for Firefox – shows status updates of network in the background as I work. This can be annoying but it keeps you in touch easily with your network. I’ve snagged interviews with journalists looking for sources this way.

    So, what are some of your socially accepted shortcuts?

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    Posted by: John Jantsch on Nov 19, 08 | 1:01 pm
    Category: Social Media | Tags: , ,

    Comments
    • I like twitterfeed.com, I also use a plugin called Twitter Status on my Joomla site that automatically posts updates to Twitter whenever I save a new article.

      Other Twitter-specific tools I use and recommend - tagth.is automatically saves links to your delicious bookmarks if you start the tweet with @tagthis, and there's also a tool in LinkedIn that lets you automatically use your Twitter status updates update your LinkedIn profile.
    • One of the pet peeves that is being tweeted about at the moment are the automated messages after someone follows - worse still the links to someones website/product/get rich scheme - see Click on My Junk by Amber Naslund http://altitudebranding.com/archives/251 for a great post (and comments) on the subject.

      Other thoughts on shortcuts -

      Automated updates on e-mail signatures - audience may not be followers or Facebook members

      Link blog on LinkedIn profile.

      Just my toonies worth
    • John,

      I saw your headline on a Twitter post through Plaxo and had to laugh at the irony. Of course, some automation of social media tools is essential to make life managable for the "humans" in the digital equation. But you're right in asking - when does so much automation make this social media anti-social?

      I covered another automation tool on the Brand Central Station blog last week called Twuffer. It seems to be a handy tool for scheduling future Twitter tweets for promotional campaigns, media announcements, etc.

      Maybe you can add that one to your list. FWIW.

      Keep up the great blog! It's one of my favorites.

      Best Regards,

      Mike Bawden
      Brand Central Station
    • John Jantsch
      @Russell - thanks for those tips, I'll check some out.
    • John Jantsch
      @Mike - hey thanks for stopping by good to see you here - I'll check out Twuffer. I did see your post on it last wee in my reader.
    • As with anything in life, virtual or otherwise, it depends on your intentions. If technology is used to simplify my life by automating certain tasks that I would naturally do, then there is no problem.

      If I use technology to create a false persona of my true self, especially in the social media setting because of its very nature of using technology to create self awareness or image, then I find the use of technology unethical because I have the intention of misleading those that are listening to me at that moment.

      Good Hunting,
    • TweetBeep is also a great tool, put in a word and it sends you back all discussions on the topic. That's how I found this post. I believe in using tools minimally also, you must provide a real person, but the tools help to keep up.
    • We just set twitter up to integrate with our blog and will definitely try these tools out, thanks for the insight.
    • Has anyone tried Ping.fm? It says that you can update Facebook, Jaiku, Twitter, and LinkedIn in just one update....This may be the ultimate shortcut!

      twitter.com/melissanery
    • I like Twitterfeed too. Just like twitterfeed does, I love the ability to feed my blog to Facebook with the Blog application and to Plaxo with their app. Most social media sites will let you feed your blog directly to their site. Once you've set it up, then presto, it's automatic. One danger is that some feeders post your whole blogpost on their site and encourage their tribes to leave comments on their sites in lieu of bringing the traffic and comments back to your website. I do have one complaint about Tweetlater and automatic DM messages that say "Thanks for the Follow". I find that these are time wasters if the sender hasn't personalized them and offered me some value added content. I receive these messages via my blackberry and don't like reading generic messages. I'd much rather have someone visit my blog and leave a comment. Just my humble request. Thanks John for another informative post!
    • I am one of those time pressed business owners. I'm so busy right now I don't know what to do with myself! LOL

      I use PingPress, which is a plugin for Wordpress that posts my blog posts to Ping.fm for me. I also go to Ping.fm and post manually to update my status. It's important to me to connect with my readers and really help them.

      What I've learned is to pay attention. Mix it up. Create a system that works for you to keep you on top of it. A little every day is better than too much at one time. Then it really gets overwhelming.

      Great post. I love the tools you suggested, and I even use some of them.

      Jinger Jarrett
    • I've been using TweetDeck more for the same reasons you mentioned. I like the concept of auto-DM'ing when someone follows and then auto-following, but I would rather not get a web URL to check out every time. I think that the more authentic these messages can come across, the better.

      I've been using Twitter Tools to compile tweets into a daily digest on my blog for 2 reasons

      1. Twitter doesn't have a way to let me search through archived tweets.
      2. Since I talk about things to build my personal brand on Twitter, these also show up on my blog.

      I just downloaded the Facebook toolbar for Firefox and am going to try it out. I've been sending my Twitter updates to Facebook for a few months now, and I think that has helped me reach a different audience and make better connections.

      Make it a great day!
    • Timely post, John. Thank you! Found this through twitter today, as I rarely have time to get through my RSS feeds.

      Anyway, I think the time saving tools concept is very valid. And there's some great tips here from you and the comments. I love the @tagthis tip from Russell.

      I do not agree that auto-DMs on twitter fall into timesaving. IMHO, they are SPAM. When I follow someone, it's typically because they have chosen to follow me. I don't need an auto-DM from them. I don't even know them. For me, DMs are for 1:1 convos that shouldn't be broadcasted out as an "@". It should be personal (to me only) and worth my time. Appreciate me and what I bring to the table, get to know me before you seek me out individually. Use some basic DM skills to segment me at least.

      Bottom line, if you are too time-starved to provide a personal DM, then don't shoot one out. Again, that's just my take.
    • Great tools, thanks for the post-- I'm actually not using some of these and may try them.

      But-- let mew add to the voice begging people to stop the "welcome" DMs to new tweitter followers. Not just the promotional ones-- though thoise are stupid and evil-- but even just the benign ones. They are unnecessary. DM me when you have something specific to say. I'd rather you welcome me publicly, because I'm an attention whore.
    • I don't like the idea of TweetLater. One of the things I love about twitter is that when someone does send me a DM or follows me I usually take my time to look into what they are all about because they took the time to look at me.

      I knew these automated services would happen but I don't think it does anything for the creating of valuable relationships that I have found twitter to be remarkable good at.
    • Zena, Great point. The autopost apps like EasyTweet and Twitterfeed and auto-dm's really detract from the Twitter user experience and definitely are spammy. if you can't take the time to have conversations on Twitter, maybe you should re-consider how you use it.
    • I have been thinking about how I use tweetLater a bit lately. After the last 200 followers getting my auto follow and DM message I received my first complaint DM and unfollow.

      Seems I found a twitter maniac who sent this DM: "Sorry, I unfollow anyone who sends self-referencing auto DM's. Not sure if you know this, but most will do the same. Considered offensive."

      So my response message says something about thank you for following me and to learn more about me visit my blog... Being a follow up maniac I love this tool! I have also had great traffic from the DM message and good follow up conversations via DM's from people visiting my blog...

      So what's is your take? Not worry about the few Twitter Maniacs I may offend or change my DM follow up message?

      http://www.twitter.com/alanunderkofler
    • Do you know if there is an application that allows you to share Blogger posts on Twitter like the one for WordPress?

      -Gina Rubel
      Furia Rubel
      215-340-0480
      Twitter: @GinaRubel
      www.FuriaRubel.com
      Blog: www.theprlawyer.com
    • Hi,

      I think that some automation is good but I also think if you want to have the right benefits from your social media activity you should participate and be helpful to the community.
    • All the power to you, John, for sending RSS feed selections and Twitter updates to your Facebook feed. I used to send tweets but no longer, and I wouldn't share my Google Reader selections there. Different crowd.
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