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  • 2009 Will Be the Year for Small Businesses to . . .

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    With 2009 just around the corner I thought it would be fun to collect the thoughts of some of the leading marketing folks around the web, but do so in what I am calling snack size fashion - so welcome to Snackfest 2009.

    In keeping with the current trend in social media for small bites of info, think twitter sized responses - Plain and simple, I asked some thought leaders this question:

    2009 will be the year for small businesses to . . .

    Want to play along? Here’s how, post your comment answer to the same question, comment on the snack answer of each expert and tweet your thoughts using #snack09. (Follow the Twitter thread)

    Here’s how some thought leaders responded to my question.
    Seth Godin, author of Tribes said . . Run/grow/compete like mad because the big bad companies that have been slowing you down are in such disarray.
    Seth Godin - Sqidoo page

    Aaron Wall, author of SEOBook said. . .buy great domain names, as their perceived value drops due to an ad slowdown and browsers eating type in traffic.
    Aaron Wall - Twitter ID

    Alan Weiss, author of Million Dollar Consulting said . . . to assertively reinvent their relationships with customers and prospects, because you can’t grow by cutting back, can’t improve if you’re afraid, and can’t lead from the back.

    John Battelle, founder of Federated Media said . . . get closer to its best customers, add value to their lives, and build new business from that value. Twitter ID

    Andy Beal, author of Radically Transparent said . . . take their head out of the sand and start listening to the social media conversations customers, employees, and other stakeholders are having about their brand. Twitter ID

    Tim Ferriss, author of the Four-Hour Workweek said . . . get advertising at 70-90% off. Recessions mean budget cuts for larger corporations, which means advertising cancellations, just as in 2001 and 2002. There will be fire sales on remnant advertising, whether print, TV, radio, or online. - Twitter ID

    Dan Pink, author of Whole New Mind said . . . think boldly and push frontiers while the big guys run scared and retreat to safety. Twitter ID

    Tim Berry, founder of Palo Alto Software said . . . refocus on fundamentals: core strategy of identity, market, and focus, plus specific metrics and milestones, basic numbers, and planning as management, with review and revisions. Twitter ID

    Bob Bly, author of Persuasive Presentations for Business said . . . prove their unique value to their customers and earn rather than expect repeat orders. Twitter ID

    David Meerman Scott, author of The New Rules of Marketing and PR said . . . stop spending $$ on marketing. Instead create interesting information people WANT to consume. - Twitter ID

    Chris Brogan, publisher of ChrisBrogan.com said . . . demystify the business effects of social tools, and bring real projects to light. - Twitter ID

    Bryan Eisenberg, co-author of Waiting for Your Cat to Bark said . . . stop waiting for a magic bullet and realize the magic comes from hard work they do. - Twitter ID

    Look for another helping of expert snacks tomorrow - Snackfest - a second helping!

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    Posted by: John Jantsch on Dec 29, 08 | 6:06 am
    Category: Duct Tape Marketing, Entrepreneur, Marketing Strategy | Tags: , , , , , , , , , , , ,


    • Small Businesses have an amazing opportunity to show and prove why they are the ideal choice for their customers. While everyone else is crying in their coffee, small businesses will be doing what they do best. Customers want to work with real people, customers want connection and relationship. Customers are anti-big, bad corporations. Small businesses can't help but win -- but only if they stop making excuses and start focusing their marketing on what's really important to their ideal customers.
    • John Jantsch
      @Ivana - my wife has a bumper sticker on her car "no whining allowed" - it was originally targeted to our kids, but I'm thinking it works here too doesn't it.
    • Javier Longo
      I totally agree with you Ivana. Small businesses have a great opportunity ahead as long as their owners stop thinking small and complaining and start being positive and do what they have to.
    • thrive. Now is the time for small biz to create their value and seize the moment.
    • Cornelius de Ridder
      With the amount of people being made redundant, the meager opportunities of finding new employ for all I would think that small business will boom in 2009.

      The success rate however might be more difficult to predict
    • Opportunity, opportunity. Small business has the opportunity to see people's pain and to find a solution. Look around, tough times means small business is small, flexible and capable of the fast decisions needed to make people's lives better. Seize it!
    • John Jantsch
      @Cornellius - this is such a great bigco term - people being made redundant - I love it. Sheds light on how cool it is to be smallco.
    • Small businesses will make a big impact locally. Echoing what others have posted, customers are turning to their "neighbors" and are receiving above-and-beyond service and are appreciating a small business's ability to turn on a dime to meet customers' changing needs. Relationships will quickly be built that result in loyalty, trust, and growth.
    • 2009 will be the year for small businesses to... realize that the Internet can be used to market locally.
    • (1) Focus on adding value, not on fighting over price.
      (2) Optimize marketing and operations to fund market share growth.
      (3) Biggest opportunity is in making numerous small, multiplicative, compounding improvements to existing lines of business
    • Lean your marketing: Produce material that your target market wants and give it to them when they want it. Slash cost and grow market share!
    • John Jantsch
      @Lavelle - there will come a time when that's the only way to reach people locally I suspect.
    • John Jantsch
      @Leslie - big fan of #3 - (3) Biggest opportunity is in making numerous small, multiplicative, compounding improvements to existing lines of business
    • Opportunity and definitely no whining. I have (and I suspect some others of us) have lived through this before. I think I've always lived on the edge and had to watch things carefully. I BRAKE FOR PENNIES!

      One small thing I've started is the Tea Cup Bailout, http://tinyurl.com/7p2btm

      The future for virtual business is wide open and good. We're going to see businesses that have been in a 'busy daze' begin to look at the benefits of hiring virtual workers.
    • Social media can be a magnet, luring prospects to what you are offering, and enticing customers/clients to return. Yes, @ductttape, I agree with your Twitter response that the magnet is not necessarily just to your products, but to your primary presence on the web. Social media is such a great tool for building KNOW-LIKE-TRUST with people. Traditional businesses that refuse to engage in this barrier-reducing form of community will suffer in the long run.
    • @John and @Ivana ironic, though, that whining is some contexts may end up as another good business technique. Of course whining has worked for some large companies, and we've all seen that; but even in small business, I've seen some funny creative buzz-building "poor me" stuff that worked for me, got me to go into the store or restaurant; I wish I'd been posting and taking pictures, so I could add detail here.
    • John Jantsch
      @Tim - I can just see it now - your business plan is set to be reviewed for a competition and your core strategy is whining to win! - I love it.
    • ... begin utilizing the different social media networks out there to get their name out and to at least gain knowledge and wisdom for other successful business starters.

      I myself am a small business owner, company is just over a year old but I have visions and plans for the New Year on how my company is going to grow.
    • David Meerman Scott is on the mark.... and along with creating the content people want, small businesses will move away from traditional Web sites in 09.

      The rise of the blog Web site for small biz is on. 2009 will see a huge growth in small biz using blogsites to grow their relationships with customers. Linking and embedding outpost content into blogs will make traditional Web sites wither.

      Businesses that grow will be those that have a Blog Web presence that screams "We're here and today this is what we're doing!"

      Integration of new tools like: Facebook Connect and Google Connect make this a vital strategy for any small business looking to improve their customer management strategy.

      I think the knowledge of those who know and use social media needs to be spread to small businesses to demystify the Web.
    • Bring our economy out of this recession because....nobody else can. Small business is the driver of job creation.
    • Zachary Wood
      I see a lot of small business owners that get caught up in a simple repetitive pattern. This can bring your marketing to a stall point very quick. Be dynamic and willing to try new things. Unless you stretch to do something beyond what you have already mastered, you will never grow.
    • 2009: the year of the revolution. As ad budgets shrink, smart marketers will still need a brilliant agency--but for less.

      This is the year of the rise of small to mid-sized marketing and ad agencies competing with the big guys.
    • ... band together / network / partner ... to offer more and new added value services and new/additional products to all of their their customers! :)
    • Give birth to the next wave of tech innovation. A lot of talented unemployed and underemployed folks have reason to put their boldest ideas into powerful action right now.
    • John Jantsch
      @Allen - I love that one - great thought

      @David - I'm a big fan of revolutions - the competition will be won by those who can show small biz how to get ROI from social media.

      @TheVCW - that's always been a good strategy and allows much smaller shops to put together a high powered offering, often for much less money
    • Among my freelance writing clients, I am seeing increased demand for the creation of custom content.

      Case studies, articles, newsletters and white papers have always been a great way to connect with clients and strengthen brands. These items give a lot of "bang for the buck". And, it's likely high-quality custom content has a higher perceived value when times are tight and there are fewer freebies floating around.
    • This is the year to emphasise LOCAL. But local without poor service, lower quality or compromise. Suppliers, retailers and professionals who will be close by when we need them, and care about the effect of their product on our local patch.
    • I agree with ken, local businesses, rather than going into big time yet ending up to no where.
    • Thrive! We're experiencing a radical shift across the globe today and with this shift is huge opportunity.
    • Use those good marketing practices for international marketing and cross-cultural marketing too! Segmentation and getting more business value out of your web marketing.
    • Happy New Year All! I'm a new business owner offering services that I'm really passionate about. For a long time, I've actually offered my services for free because I care about people. So, I decided to follow my heart and do what I like. I'm still working in Corporate America while I build the business, grow and develop as a business owner, and increase marketshare. This is a journey I'm sure, but I'm thankful for the wisdom shared here.
    • Similar to the post above, I too am a new business owner and this post has been very inspiring! This certainly is a journey and these insights being shared are gold for us new business owners, thanks for posting.
    • "keep pushing on, things can only get better"
      Im currently involved in the tourism, travel accommodation & real estate space, and South Africa is well on its way towards World Cup 2010, where all eyes will be upon us. Very exciting times indeed! Thanks for the inspiration!
    • i tend to agree with Tim Berry and Brian Eisenberg the most. Stick with and further develop the fundamentals and put in the necessary hard work. I am not sold that social media, in and of itself, will help most small businesses. I have seen an increase of social media use in small businesses that are more professional or expert based. For instance real estate investors have huge numbers of contacts in many different areas of expertise, from funding the plumbing. I have seen a rise in LinkedIn, Twitter, and Facebook use. But, this activity seems to be more contact management than oriented towards business building.
    • Hello sir, that’s exactly what I needed. It helps learning how to market on social networking sites. Thank you! If you don’t mind I would like to add it to my website.
      whohalist.com
    • JackieHandunge
      Check out this Franchise Opportunity with Julie Anne's Gourmet Dessert Shop, provides you with all the Support Services of a Franchise without all of the franchise fees, there are different business options and they supply the required equipment as well, this should be a great business opportunity as they have over 23 years experience in franchising –
      http://www.bizymoms.com/franchises/opportunitie...
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