Comments on: Get Closer to Your Customers Now http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/ Small business marketing blog Thu, 21 Apr 2011 08:39:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: isa savings http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403685 isa savings Wed, 14 Jan 2009 13:01:19 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403685 You've made a very vital point here. I agree with all tips especially "Bringing your customers together" Believe it or not - if narrowed down to basis most customers would share similar interests and ideas. Having a consortium with them can increase the relationshiop with all. You’ve made a very vital point here. I agree with all tips especially “Bringing your customers together” Believe it or not – if narrowed down to basis most customers would share similar interests and ideas. Having a consortium with them can increase the relationshiop with all.

]]> By: web Content http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403625 web Content Mon, 12 Jan 2009 08:51:31 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403625 I've always made an effort to treat all customers well, good times or not, right now I'm rather happy that I have, people tend to be able to see through phony plays at being nice just 'cos you've fallen on hard times. I’ve always made an effort to treat all customers well, good times or not, right now I’m rather happy that I have, people tend to be able to see through phony plays at being nice just ‘cos you’ve fallen on hard times.

]]> By: Surviving A Recession http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403576 Surviving A Recession Sat, 10 Jan 2009 18:39:56 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403576 All customers want to know they are appreciated. If they feel that way and you have a good product they will stick with you. All customers want to know they are appreciated. If they feel that way and you have a good product they will stick with you.

]]> By: Dan http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403510 Dan Wed, 07 Jan 2009 17:18:11 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403510 Hi John, Thanks for those tips. I hadn't thought of creating a board of my best customers. I've used surveys in the past, but they are a little less warm and fuzzy than this approach. I'm going to try it. I found a post by Troy White, where he offers a couple more great, cheap ways to stimulate referrals here: http://www.makepeacetotalpackage.com/troy-white/drive-traffic-to-your-small-business.html I liked his fortune cookie strategy. Hi John,

Thanks for those tips. I hadn’t thought of creating a board of my best customers. I’ve used surveys in the past, but they are a little less warm and fuzzy than this approach. I’m going to try it.

I found a post by Troy White, where he offers a couple more great, cheap ways to stimulate referrals here:
http://www.makepeacetotalpackage.com/troy-white/drive-traffic-to-your-small-business.html

I liked his fortune cookie strategy.

]]> By: Billkor http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403502 Billkor Wed, 07 Jan 2009 14:53:48 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403502 May i add, try and give a discount to a repeating customer the minute that he is not expecting one. That way he 'll think that you appreciate that he is spending his money with you May i add, try and give a discount to a repeating customer the minute that he is not expecting one. That way he ‘ll think that you appreciate that he is spending his money with you

]]> By: SEO Tips South Africa http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403497 SEO Tips South Africa Wed, 07 Jan 2009 08:45:16 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403497 In this current economic downturn, where loads of people are scrapping for less and less pieces of pie (and the crumbs!) it makes real good business sense to go the extra mile in cementing firm relationships with one's clients. The personal touch is soooo important, getting people to like you is a sure-fire way of guaranteeing continued business. In this current economic downturn, where loads of people are scrapping for less and less pieces of pie (and the crumbs!) it makes real good business sense to go the extra mile in cementing firm relationships with one’s clients. The personal touch is soooo important, getting people to like you is a sure-fire way of guaranteeing continued business.

]]> By: Kathleen http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403480 Kathleen Tue, 06 Jan 2009 19:02:45 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403480 Thanks for the great post once again. You said: Not all customers are created equal, so treat them that way. Your most profitable, referring customers should get VIP treatment. You don’t have to downgrade anyone, just make sure your best customers know who they are. I absolutely love this! Sometimes people do downgrade clients in order to VIP the profitable. Surely that is not a necessary step, and in the long run, how profitable is that? Thanks for the great post once again.

You said: Not all customers are created equal, so treat them that way. Your most profitable, referring customers should get VIP treatment. You don’t have to downgrade anyone, just make sure your best customers know who they are.

I absolutely love this! Sometimes people do downgrade clients in order to VIP the profitable. Surely that is not a necessary step, and in the long run, how profitable is that?

]]> By: JudyAnn Lorenz http://www.ducttapemarketing.com/blog/2009/01/05/get-closer-to-your-customers-now/#comment-403465 JudyAnn Lorenz Tue, 06 Jan 2009 12:08:47 +0000 http://www.ducttapemarketing.com/blog/?p=2508#comment-403465 Some people have long distance customers, making lunch a challenge, but still utilize the contact and communicate suggestions. I take that back, if one were going to host the lunch, make it all virtual, do brown bagging and meet in a conference room. There can be audio or text conversation. VAnetworking.com had a big Christmas bash that way and does it in a smaller way frequently. The lunch could be done one on one or with small groups and their sales consultant. Not the Ritz, but it is contact. Some people have long distance customers, making lunch a challenge, but still utilize the contact and communicate suggestions. I take that back, if one were going to host the lunch, make it all virtual, do brown bagging and meet in a conference room. There can be audio or text conversation. VAnetworking.com had a big Christmas bash that way and does it in a smaller way frequently. The lunch could be done one on one or with small groups and their sales consultant. Not the Ritz, but it is contact.

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