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Great Content Gets You Past the Gatekeepers

gateCertainly the current trend of creating valuable, education based content has captured your imagination.

If not, let me give you a little more leverage to get you working on your content strategy.

Content that addresses the concerns of the CEO will get your message past the purchasing agent’s filtering system.

Let me explain. You’re selling your solutions to XYZ corp and Bob, the Director of Purchasing, isn’t returning your phone calls. Then one day, Susan, the CEO bursts into Bob’s office and says she want the entire sales team to attend a presentation called “How to Get Sales and Marketing on the Same Team.”

Just so happens that you’re presenting this killer workshop that addresses the very thing that keeps Susan up at night, oh, and Bob’s on line 2.

By creating marketing materials focused on every level of a prospect’s buying chain you can take much more control over the sales process.

CEO’s are searching for answers, VP’s are searching for answers, and interns are searching for answers. By writing blog posts, creating white papers, and offering web conferences that address the needs and concerns of all three, you can move past the gatekeepers make the sale.

For many organizations, getting invited to the table is the most difficult task. Educational content minimizes the need for selling. Content draws leads to you and allow them to find your products and services and sell themselves.

At a minimum you should consider some combination of:

  • A frequently updated blog that answers the key questions your prospect have
  • A monthly email newsletter with quick reads and deep dives into important subjects
  • An online web conference series featuring industry related guests or great how to information related to your industry (record, archive and transcribe for even more content)
  • A white paper or ebook that covers a hot topic and demonstrates your expertise at getting results (great to co-brand and offer to strategic partners)
  • Success stories from real customers with proven and specific results
  • Articles for submission to local, national and industry specific websites and publications
  • Guest blog posts on high profile or industry specific blogs
  • Series of 45 minute seminars on trending and important topics that can be offered to strategic partners as a value add to their customers.
  • Customer RSS feeds that provide specific customers or prospects with filtered and aggregated information

I know the list above can look pretty intimidating but many of the items build upon each other and can be edited, expanded or otherwise repurposed once you create a number of core elements.

My advice is to start with a killer seminar that is totally focused on something your prospects need – make it a topic that is full of valuable information and will get people’s attention.

From this one seminar you can create many of the items listed above and form an on message, gate keeper busting, integrated content strategy.

Image credit: st0rmz

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  • http://www.drewschiller.com Drew Schiller

    Thanks for this post, John. This is a great reminder of the focussed effort it takes to get in front of the right people. Cheers!

  • http://www.business901.com Josep T. Dager

    I agree with your comments and you know that I am a firm believer in content marketing. But with all the good content out there, I find targeting is equally if not more important. You still have to be the “expert” in the field.

    I do disagree with you on one point. I think educational material increases the opportunity to sell, not minimizes the need. Marketing vs. Sales may always be a battle!

  • http://www.researchrockstar.com Kathryn Korostoff

    Great article. To me this is all part of creating a Thought Leadership porgram. Perhaps a term more common in tech sectors, but can really apply more broadly. With my clients, I also often create some orignal research (sometimes a large survey project, or sometimes just some customer interviews or online dialogs) to incoprorate some fresh market data/insights as well.

  • http://www.ducttapemarketing.com/blog ducttape

    Kathryn – totally agree research and survey results are great content – bonus: journalists eat that kind of content up.

  • http://www.ducttapemarketing.com/blog ducttape

    Joe it's OK to disagree, but I'll stick to my way of thinking on this – most people don't like to sell, effective marketing eliminates the need to sell.

  • http://www.b2bcommunications.com/b2b-marketing-consultants-ebook Rebekah E. Donaldson (Red)

    John – nice piece. Glancing at the article title I thought you were going to discuss how to do successful push marketing despite ever-increasingly sophisticated filters on the CxO side… But in fact you discuss an inbound marketing strategy. Bravo.

  • http://vbpoutsourcing.com KJ Rodgers

    Sometimes it is next to impossible to get past the gatekeepers. This post was great to give some ideas how to succeed.

  • http://www.hubspot.com rickburnes

    John —

    Great post. I think you're right on the money with your advice.

    A couple things I'd add:
    (1) Great content, published and distributed on the web, is also the best way to improve your company's SEO. More content, more opportunities to win the SEO lottery.

    (2) I suggest people try to get themselves into a “content mindset.” Going to a conference? Take a video camera and interview some colleagues. Just spent 20 minutes answering a question on LinkedIn or in Email? Chances are it's a blog post? If you look at everything for its content potential, that content list up above will become a lot less daunting.

  • http://employeeandclientengagement.wordpress.com/ Chad Rothschild

    Kathryn hit the nail on the head. It is about Thought Leadership. Leading by thought will elevate you. Exactly why we all read this blog. John brings unique ways for us to think about things, he adds value in an authentic and genuine way. Then you add what Seth Godin talks about in Tribes and you are well on your way.

    If you are using thought leadership, you dont chase prospects, they start chasing you. You create such a unique mindset in prospects, just like a referral. You have instant credibility.

    I beleive your blog is your hub and way to share your thought leadership and build a following. Get a following that not only wants to hear what you have to say, but spreads it and you are well on your way. All of the other tools he mentions are just more ways to syndicate your “message”.

    My last point is even if you have the greatest info to share, if people dont hear it, then it is for nothing. Get where your prospects are and like John says, find out what keeps them up at night and try to add value and create ideas, thoughts, insights around that. Teach, inspire everything around it. As my dad always said. If people want what you have, you dont have to sell them, becasue they will want to buy!!!

    Chad Rothschild
    http://employeeandclientengagement.wordpress.com/

  • http://www.ebookfreeway.com/ eBook Freeway

    Having 4 years of corporate sales I can agree with this post to a certain extent. For one the leaders have to find your blog and for two they have to be looking for what you are offering. In your example, “How to get sales and marketing on the same team” you may be able to get the CEO's attention if and only if you have a high profile site and that person is looking for your site. If you are selling a product or offering something else you may never be seen.

    Either way you are right in that getting past the gatekeeps is extremely difficult. Your post definately made me stop and ponder for a moment, I never considered the angle you have offered. I am sure you have gotten past a gatekeeper or two yourself.

  • http://www.metacafe.com/watch/2579262/west_coast_vinyl/ WestCoastVinyl1

    Staying focused and spreading the message about how your business can solve peoples business can go a long ways.

  • anthonymora

    Great information. Content truly is king as is how that content is presented. From years as a journalist I know that informaiton alone won’t do the trick. You have to frame the information as a compelling story directed towards the listener’s needs. It’s important to pitch a story that your audience can hear and relate to. If you speak to your needs, instead of their interests, you’ll lose them.
    Thanks,
    Anthony Mora
    http://www.pryourstory.com

  • http://www.pmecb2b.com/ Insurance Appointment Setting

    This is a great article and many of our clients are using these techniques as part of a sound marketing approach.

  • http://www.belle-lingerie.co.uk/ Designer Lingerie

    Excellent post John. This post is really great to give some ideas how to succeed. I found a lot of worthy informations from the post as well as from the commentators. It really helped me a lot, will be referring my friends about this post. Thanks a lot for sharing.

  • http://www.apxalarmnow.com/ Appx Alarm022

    Very nice and useful post, thanks.This post is not helpful for newbies also for experts, because it is true everyone is not aware of everything.Thanks a lot.Keep posting cont…..