Comments on: What Really Triggers a Referral?

By: carpet cleaning miami

carpet cleaning miami — Mon, 06 Jul 2009 03:19:22 +0000

You really have a point their.. Referrals are is a good way of having a good relationship with your customer… And with a help of a good customer service.. You business will surely click..

By: Justin

Justin — Sat, 30 May 2009 15:11:29 +0000

Great idea. Triggers are definitely something that I have been trying to excel at. Your statement of educating our customers and referrals of the frustrations, challenges and needs is a great reminder to me. Thanks.

By: Rob

Rob — Tue, 26 May 2009 04:50:57 +0000

I like the idea of trigger points, but my main concern over their effectiveness is the likelihood that they will actually be adopted and internalized by clients.
Overall I think it's a great idea though!
I also think another excellent way to seal the deal on getting referrals is to create an image so professional and outstanding that you can't help but stick out in your customer's minds.
We've been trying something recently, along these lines that involves having an online print store (from: http://www.digitallizard.com/marketing-agency-p...) where clients can order prints right from the site. We've already been able to see a positive change in public perception.

By: Certify U

Certify U — Sun, 24 May 2009 02:42:12 +0000

I like where you are coming from, you had some excellent ideas. I like the closing the loop idea best. Not that creating a list of catch phrases is bad, I just like the idea of wrapping up a sales pitch with some kind of incentive to make the person being “pitched to” feel the call to action, and by offering something free or discounted, I look like an all around good guy to do business with.

thanks

By: Kris Bovay

Kris Bovay — Wed, 20 May 2009 18:51:23 +0000

In my business I'm often in the position to provide referrals. And I make sure that I either have the person's business card to give out, or I send the potential client an email with the contact information. However I think it's a great idea to have a 'tool' to create the answer to 'why change' and to cover the cost/inconvenience of change. Thanks.

By: jlea

jlea — Wed, 20 May 2009 18:12:44 +0000

Great ideas, it's a natural pattern that we should be able to recognize and use to help grow our businesses.

http://www.isearchbusinesses.com

By: Shirley_Wang

Shirley_Wang — Wed, 20 May 2009 17:01:25 +0000

Thanks for the useful post! You can also use “Google Trends” to get an estimate of which keywords were typed in the most in search engines. This is a great indicator of where market trends are going, how you can tweak your products or advertisement cues.

By: KJ Rodgers

KJ Rodgers — Wed, 20 May 2009 14:01:14 +0000

I have been trying to nail down my triggers. As the line between marketing and sales blurs, I have been engaging more contacts. I have a few ways, but the most effect is referrals.