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  • Bringing the Twitter Conversation to Any Web Page

    Twitter is very hot right now so why not take advantage of this new found buzz by tapping the twitter stream and selectively publishing twitter content on your web site or blog to enhance and link to the conversation.

    wboxIt’s pretty simple to re-post what’s being said on twitter on your web site because of the built in use of RSS technology. (Don’t worry you don’t even need to know what that is.)

    First off, why would you want to republish twitter content? Here are couple pretty good reasons.
    1. You want to publish everything that is being said at the conference you are hosting and run it as a live stream on your site.
    2. You want to publisher your last five tweets on your home page to help people follow your twitter activity
    3. You want to create a company-wide #hashtag and publish all the great finds your people are bookmarking in one place. (quick overview of the hashtag on twitter)
    4. You want to publish all the great brand mentions your organization is getting on twitter.
    5. You want to publish your replies to common customer service requests as a growing FAQ and demonstration of great service kind of thing.

    Here are the tools you will employ to get started. (there are lots of ways to do this, but this is one that is very simple.)

    • Twitter search and Advanced search – this is how you drill down and find the stream and RSS feed you are looking for.
    • Feedburner’s Buzz Boost – this Google owned service makes it very easy to republish the RSS feed as HTML on your web site.

    The basic steps for republishing
    1. Go to search.twitter.com and create a search – this can be by your name, product, #hashtag, industry phrase. You will get your current results in the browser window but also note the “Feed for this query” link at the top right. This is the specific RSS URL for this search. (by using the advanced search function you can create very specific and even complicated searches that use location and specific twitterers)

    2. Take the RSS URL for your search and create a free Feedburner account and add the feed, then find BuzzBoost under the publicize tab and activate this feature and copy the HTML code that it produces. Paste this code on any web page and you will get a frequently updated stream of twitter content published to your page.

    Some usage notes.

    You can create your own hashtags for conferences or internal use but anyone can create them so if someone uses your tag their content, relevant or not, will show in your stream

    If you want to publish brand or company mentions but are a little squeamish about what someone might say or you want to filter out content that won’t be relevant to the conversation you can always filter these by creating a search in a 3rd party tool like tweetdeck and then selectively saving the most relevant mentions as “favorites” as the favorites function in twitter produces it’s own unique RSS feed. (this is a nice way to publish any content you want to favorite on your site regardless of the content.)

    I’ve employed the use of Feedburner in this tutorial but you should also explore the following tools for twitter publishing

    • WidgetBox – with a pro account you can create lots of feature rich widgets to publish your twitter RSS ideas
    • GoogleGadgets – Google’s free tool that allows anyone to create widget like tools, including lots of twitter.
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    Posted by: John Jantsch on May 20, 09 | 3:03 am
    Category: Social Media, Web Marketing | Tags: , , , , ,

    Comments
    • I have been using the Rss twitter feed into many social media sites that I participate on and also using the feed from hashtags as you suggest in the Ning sites, I have created. It works great and you always have fresh content on the site.

      I said in a presentation last night - Twitter is far more than 140 characters.

      Great suggestions, John.
    • Hey John,
      Great post here, and we have actually added a page to our web site to highlight ratings and reviews and conversations about us labeled Urbane Reviews. http://urbanetalk.com/

      It is really just another blog site that our main web site points to. That enables our residents/customers to thread a conversation there via comments. We have set up RSS Feeds to automatically aggregate reviews from our Urbane Yelp page, Urbane Get Satisfaction Page and Urbane Apartment ratings page directly t the site, with link backs to check authenticity.

      The real value though, is just what you point out, Fishing Where the Fish Are. A lot of conversation about our Brand takes place on our Urbane facebook page, and we have started to aggregate those over to this Rating Page too.

      We just launched this recently, so we are working out the bugs, but the point is, it becomes our show place for everything that folks are saying about us, good and bad. Not all reviews and comments can be good, and I think the manor in which a company responds and participates in the conversation is also valuable to your prospects decision to choose your company
    • Eric - nicely done, and I agree, transparency and authenticity go a long way when you are willing to host and address the good and bad right there at home. It can also offer a great public display of how you address a customer issue and keeps the troops focused on a good result.
    • Super idea and thanks for the posting @ducttape.

      Still getting the hang of Twitter and learning how to do things. It seems like the stream is moving so fast with many folks twitting away and it seems intimidating to figure things out...

      Having folks like you (and others like @smallbiztrends) provide easily understood information that is actionable is very helpful. Makes jumping into the rapids seem not so scary :-)

      So THANKS!
    • karvetski
      You can also use TweetGrid's widget, www.tweetgrid.com. Here's an example of it in use: http://pxfridays.org/.
    • Thanks for another great post. We have incorporated Twitter into our website since launch (March 2009), and find it a great way to include news feeds and to help build a community online. Our site is www.carmony.co.uk, which helps people to find the right car for them. We have therfore tailored our Twitter feed to drivers, not mechanics or petrol heads - just plain drivers. As you explain the setting up of the Twitter feed was very straight forward, with Twitter doing most of the work already.
    • Fantastic post. Any beginner with a website can follow these steps and get a very useful Twitter feed on their site. "So easy a caveman can do it."
    • This sounds easy enough that "even a caveman can do it" (thanks Robert). So I'm going to set this up on my organics website today! Thanks.
    • I've found publishing Twitter updates to be very engaging on business clients' websites, especially around a trade show or live event. In one case, it helped drive show traffic (including media) to a company booth. It also shows you're engaged in a cutting edge form of online communication vs. having a static web page (that's so Web 1.0!). Think of your website like CNN, which offers up to the second updates with its news scroll at the bottom of the screen. For B2B purposes, your website then becomes a source of helpful information, vs. just a standing sign in the online world of promotional info about your products. By becoming a resource, the end result can only be more visitors to your website.

      - Kathy Cabrera, Director of New Media, www.carabinerpr.com
    • You might want to check out ChatCatcher - http://www.chatcatcher.com/ - scans tweets etc that mention your posts and posts them as comments on your blog. I can think of all sorts of reasons why people might be nervous about this but, at the same time, neat idea for capturing and responding to the full conversation.
    • Twitter is hot and very useful when creating those relationships with clients. They feel as though they are apart of your life....just from a far. Your explanation of adding republishing is very well explained and should make it easy for any level of twitter user to accomplish. Thanks.
    • I'm sure feedburner don't work with twitter, i've tried it many times.

      nice resources.
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