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  • Local as Differentiator

    local-burgerSeveral years ago, Hilary Brown decided to open a burger joint in Lawrence, KS. She readily admits that folks around town questioned whether the world, or for that matter Lawrence, needed another place to get a hamburger. After all, this is a college and fast food is plentiful.

    Brown tells that to her doubters she enthusiastically replied, “what I’m creating is the next generation of burger joints.” Local Burger, as her restaurant is called, takes into consideration where food comes from as well as the environment, unnatural additives, and sustainable agriculture. All of the creative dishes served at Local Burger are prepared from foods grown or raised no more than 200 miles away (some less than 5). In addition, most products are organic and gluten free, including local wine and beer.

    The restaurant is billed as The World’s Most Local Burger and the menu even features a chart displaying products purchased from local farmers and suppliers and the distance to each. It also happens to be one of the few places around where you can get elk, buffalo, pork, turkey and tofu burgers.

    Using local as a way to differentiate an otherwise commodity type business and then backing it up with every brand element and process is a powerful way to fight chains and the need to compete solely on price. Brown’s strategy and business model have landed her on the pages of Gourmet, Bon Appétit, Outside and on the Sundance Channel. You can follow Local Burger on twitter.

    In our current economic environment, local has a nice feel to it as well.

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    Posted by: John Jantsch on Jun 30, 09 | 8:08 am
    Category: Marketing Strategy | Tags: , , , ,

    Comments
    • Big fan of this post.

      Local is so cool and is what we can do to revive our economy.

      Local as big business is where it's at.

      Matthew Ray Scott
      The Strategic Incubator
      http://www.strategicincubator.com
    • DrRichardMKrawczyk
      Great story about Hilary. She does everything the "right way."

      Nothing against national companies, but this is a wonderful way to support all of your local businesses.

      It keeps a lot of local money within the community.

      Dr Richard M. Krawczyk
      http://www.MarketingZap.com
    • It's pretty cool to see the local farmers eating in the place too!
    • I personally think the name "Local" is too limited for her restaurant in my opinion, big corporations choose their brand names very carefully. Your brand says a lot about you and your business, and that's as true for a one person home-based operation as it is for a multinational conglomerate. Universal Burgers sounds more like
    • I suppose it could be looked as limiting with a franchise mindset, but even then, local is local no matter what and it's more than a name it's an idea. I think it's perfect for her brand actually.
    • How local is Tofu? Kidding aside, I agree and with Matthew, Local is cool!

      Great post!!!!
    • The tofu is made in Lawrence, Kansas 6 miles from the store at Central Soy Foods. The tofu is made from organic non-gmo soybeans. This is artisan tofu at its best - handmade non-pasteurized and totally delicious.
    • Thanks Hilary! I admire your business. Next time in Kansas, I will make a point of having a Local Tofu Burger!
    • Hey Hilary, thanks for stopping by - I had a great veggie burger last week and that was the inspiration for this post. Hope some more folks read and come by. Keep up the great work.
    • Thank you!! I owe you a veggie burger! Please introduce yourself if you swing by LB again. Once I get the packaging down I need to market that veggie burger!!
    • John, may I paraphrase this story, with credit to you in my blog, www.RestaurantMarketingBlog.com ??

      Thanks,
      Joel Cohen
    • Using local as a differentiator is an excellent way to carve out a niche. It sounds like Hilary hase executed her strategy brilliantly. It's an idea that could work for a lot of smaller, independent retailers looking for a way to set themselvers apart.
    • John - this is a nice find and a great case study for local small businesses who are frantically searching around for a way to be unique. Small businesses can have difficulty with differentiation when going up against the big guys, so local is a nice and totally perfect way to go. Thanks for taking the time to point that out to all the small business owners who are wondering, social media? advertising? what do I do next?
    • never underestimate the power of your community, while the internet makes it easy to connect with people all around the world, don't forget about the people who live next door and down the street.
    • Great blog...nice article.
    • True, it's much more than just a Name, and is in fact already an Established Brand itself. It does have a better feeling to it especially under the current economic conditions, and will also do well as an International Franchise.
    • I love local businesses. I hate everything being franchised and nationalized. It has no personal touch to it. I love the personal feeling of local businesses

      Shawn Horwood
      Free Internet Marketing For Local Businesses CD
      http://ShawnHorwood.im-for.com
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