Comments on: Is Personality a Strategy?

By: Stores_Online

Stores_Online — Wed, 09 Sep 2009 06:04:26 +0000

Hey friend! Of course Personality is a great strategy for all,and for the business professionals its must be needed,bcoz its shows the power or strength of your business which give you success in every business,so thanks for the innovative and informative ideas,keep up post cont………..stay tune with us having new updates.Have a lots of………………………..fun:)

By: smallbusinessmarketing

smallbusinessmarketing — Mon, 07 Sep 2009 13:42:45 +0000

John:
There is a restaurant I go to around the corner from my house and I always feel special there. Every member of the wait staff and even some of the kitchen staff have a smiel and a comment for me. The place definitely has personality and the two owners typify what the rest of th estaff does.

You are spot on with this.

Thanks

By: RedHotFranchises

RedHotFranchises — Sun, 06 Sep 2009 13:35:42 +0000

Your company's personality is usually dictated by the leader's personality. Become what you want your company to become is a great starting point to achieving the type of recognition you want with the World. It is indeed a Strategy. Another great post!

By: christineadams

christineadams — Sat, 05 Sep 2009 20:09:05 +0000

I agree. Take for example the coffee shop. The owner's personality becomes the culture of the business. If he tried to force that by creating a strategy behind it, it would lose its luster. His personality is reflected in his staff and it remains “honest and true.”

Excellent article! I also enjoyed your comment Barking Unicorn!

By: Tinu Abayomi-Paul

Tinu Abayomi-Paul — Fri, 04 Sep 2009 20:03:38 +0000

That's excellent advice. I'd add, don't just rely on automatic delivery and autoresponders. Get a phone number, get a live person to answer it. People will work for cheap these days - if your phones aren't busy you can even get an intern to do it.

And for orders, get your staff to follow up with a personal email at some point.

And every now and then, maybe one day a week, take some customer service calls yourself. Very illuminating. And people love it.

(And they buy more. But you didn't hear that from me. ;-D)

By: David Hakala

David Hakala — Thu, 03 Sep 2009 22:47:51 +0000

This is the only personality strategy that works; several examples:

http://barkingunicorn.wordpress.com/2009/08/12/...

By: rayramon

rayramon — Thu, 03 Sep 2009 22:37:18 +0000

It definitely is a strategy. It's part of the know , like trust - the LIKE is so important.

Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com

By: deborahrichmond

deborahrichmond — Thu, 03 Sep 2009 14:29:26 +0000

I love this subject. Once upon a time I worked at a compay that had an awful and scarry personality. It taught me so much about how a company personality can affect your bottom line. I adore the companies that have a great personality. Working with those clients is so envigorating and exciting.