Creating and Using Web Video Never Easier

Video on the web has simply grown to become an expectation. Sites these days feature video for every imaginable use and visitors and users have grown to anticipate this engaging medium.Small business videosThe good news is that creating and using video on your websites and blogs has never easier or more affordable. (One disclaimer: Professional videographers can help you produce very high quality, engaging videos, just like a graphic designer can help you produce high quality print materials. Consider a professional option like TurnHere as well, but arm yourself with the tools and knowledge to get it done right either way.)

    Some reasons to use video

  • Interview customers and capture testimonials and success stories (Here’s a fun idea – hold a testimonial party)
  • Interview employees as they discuss what they do and how they help customers
  • Record a greeting from the CEO – don’t sell, just let them know your story
  • Use video as a call to action in your email campaigns (Here’s how)
  • Add video to your Google Maps profile, Facebook Fan Page, and LinkedIn profile
  • Create product and service training videos showing customers how to succeed
  • Record FAQs with real prospects or customer posing the questions
  • Interview your key strategic referral partners
  • Create all manner of “how to” video and screencast to help demonstrate your expertise

Getting started with web video

This is not meant to be the complete online video tutorial, but the following items will help you get started as you consider ways to enhance your online presence with video. (Some resources for that: ReelSEO, MakeInternetTV and Online Video Toolkit)


Recording video has become fairly simple. High quality digital video cameras have dropped below $200. Highly portable options, such as the Flip cameras make it easy to pack a camera anywhere and most new phones, such as the iPhone 3Gs, feature video recording capabilities.

Determining the best option for you depends a little on your objective. If you want to grab lots of impromptu shots out in the field a Flip is a nice option, if you are doing interviews or product demos the digital video camera is probably a better choice.

    A couple of things to keep in mind.

  • Get a camera with the ability to add an external microphone so you can get a lavaliere mic for interviews. The sound will be much better.
  • Use a tripod – you can’t hold a camera very still no matter how hard you try.
  • While HD cameras produce higher quality output, they also produce much larger files. Ask yourself if your use requires the higher quality

Don’t forget screencapture software for recording tutorials or capturing slide presentations in video. Camtasia Studio from TechSmith is the leader here (new Mac version) but Adobe’s Captivate is an alternative. Mac users also use ScreenFlow Pro

Another emerging option is live streaming video. Creating and capturing live video, much like a live reality show, is another possible outlet. and offer nice platforms.

USTREAM also offers a live streaming video app (this is an iTunes store link) for the iPhone 3Gs – you can point your phone now and stream live video.


Once you’ve recorded your videos you probably want to edit them in some fashion to make them more engaging, logical or professional. This is an area that can way technical, so I’ll just point out a few ideas.

Video editing software such as the very basic Windows Movie Maker and the more robust iMovie on the Mac are both standard and free. More robust programs such as Adobe Premiere Elements and Pinnacle Studio for PC and Final Cut Pro for Mac are also good options.


Video sharing sites offer an incredible service for the small business video publisher. Sites such as YouTube allow you to upload, host and stream your videos for free. Video files are large and demanding so hosting and streaming them on your own can get technical and costly. Video sharing sites make the process very easy. You simply upload your videos, create some setting and then copy the embedding code to publish the video, with player, right to your site. While most of these sites offer free versions, consider the pro versions if you intend to use this medium often. Pro versions give much more control and more professional end product.

    Popular sharing sites include:

  • YouTube – the Google owned grandaddy
  • Viddler – standard feature set and more flexible than YouTube
  • Vimeo – offers a paid version that gives you much more control
  • – focus is show format
  • Brightcove – more focused on creative video


Video promotion is one of those odd topic, because it can get lost in the whole viral conversation. If you’ve found a logical way to create a video that millions want to watch and share and that video supports your brand and marketing objectives, go for it. But, it’s probably not a great idea to sit around thinking of ways to create funny viral type videos unless they make sense for your brand.

Having said that, getting your video viewed by prospects is usually a good thing.

    Some video promotion tips:

  • Make your videos sharable – add social media links or tools like AddtoAny so people can pass you videos on
  • Optimize your videos – when you upload a video to a sharing site make sure you use keyword rich titles, descriptions and tags (getting your videos to show up in Google search is a good thing!)
  • Optimize the video pages – Search engines aren’t great at knowing what’s in a video (although they are getting there) so make sure you thoroughly describe what your video is about on the page or blog post where it resides on your site.
  • Publish your videos on social networks – Facebook Fan Pages, LinkedIn profiles and Biznik profiles are great places to run some video
  • Push your video to lots of places – video distribution services, such as TubeMogul, allow you to upload your video once and distribute to many sharing sites. TubeMogul also offer tracking as part of the service.
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  • brianthompson

    Great ideas and resources. Thanks!

  • gbatalibrooks

    You've done it once again, produced a blog entry with the information I need when I need it. How do you do that? Anyway, thanks. This was very helpful to me.

  • yoyoplaydotcom

    Online video is one of the best things you can do to distinguish yourself if you have a web site. Particularly if you have an ecommerce site.

    Don't get hung up on production value. Just do your best, publish it, and keep improving them as you go along. That method might not apply to Fortune 500 companies, but it DEFINITELY applies to small businesses.

    Authenticity trumps production value any day, and making even a basic video proves that there are real people behind that web site of yours!

    As John often points out, people prefer to do business with someone they know and trust.

    One of our videos has more than 250,000 views on YouTube, and several others have more than 50,000 views. YouTube has become one of our major sources of traffic.

    Check out our channel and see for yourself:

  • stevegarfield

    Great post. I cover a lot of these suggestions and more in my first book, Get Seen. In it I give step-by-step instructions on how to put video on the web and how to go live.

    Your readers might want to take a look.

    Available nationwide in January.

  • seldomstatic

    I know you mentioned the new USTREAM live broadcast app works with the iphone 3GS but it also plays nice with the original 3G!

  • ducttape

    Good stuff – love it when people other than me tell people to not get hung up on production value :)

  • ducttape

    would like to say that I have a crystal ball, but I usually just write about stuff that people ask me about and it turns out lots of other people want to know. Good lesson for people wondering what to write on their blogs. Write what your customers and prospect are asking about.

  • Ivan Walsh

    Cisco are doing some great work with video blogging.

    Worth checking out if you want to see how a corp. use video. it's really low tech and very effective.


  • bkjrecruiter

    Alot of great content…. Happy to know We are doing alot well, but kicked me into gear to keep adding new tools/etc to our content/creation… Thank YOU..
    Best, Brian

  • Michael Glynn

    This is a really great post – lots of good resources here. Hey all you car sales people, this is what you should be doing!

  • Jeremy Campbell

    Lots of good stuff here John, glad you are starting to really focus on how online video can help promote small businesses. These type of posts are excellent resources for entrepreneurs.

  • Michael Clarke

    I just started a webtemplate site, anyone wanting cheap web templates head over to if you decide to buy something, contact me via the Contact Us form and i'll be happy to add your content for free!

  • Rich @ Pty Ltd Set Ups

    Absolutely awesome post. Love the step by step instructions and the ideas you give as what to do with filming customers faq's etc.

    Thanks for the information

  • dancook

    Another option for communicating in a multi-media format is the Pixetell tool, You can create a message of any length using screen capture/screen recording with voice over. This includes a video option using your computer’s webcam. Very easy to create and edit your message, fun too.

  • dancook

    Another video option for communicating in a multi-media format is the Pixetell tool, You can create a video message of any length using screen capture/screen recording with voice over. This includes a video option using your computer’s webcam. You can quickly add any attachments as well. Very easy to edit your message and to reuse it later on.

  • Jeremy Quinn

    Very comprehensive post. I finally learned the power of web video last year thanks to Dave over at

    I was able to help a real estate development sell over $14 million in real estate in 60 days. You can check out the video I made on this page.

  • Jeremy Quinn

    Very comprehensive post. I finally learned the power of web video last year thanks to Dave over at

    I was able to help a real estate development sell over $14 million in real estate in 60 days. You can check out the video I made on this page.

  • nike shox

    I read your profile today and it was so good to me.i feel you are the only one missing in my entire life so i decided to stop on and let you know that i am interested to be a friend first.When the fight begins within himself, a man's worth something

  • Nancy Phelps

    I disagree somewhat with the comments about production values. I've seen several instances of DIYers who let themselves down with poor execution. It doesn't have to be perfect, but you must pay attention to video bitrate. Doing so will make sure you retain visual quality but don't make viewers wait for your video to buffer in download