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  • Turning Problems into Marketing Strategies

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    Most industries impose an unseen tax on participants trying to stand out, go against that grain or do the right thing or hard thing.

    The tax isn’t something regulated by an agency it comes in the form of higher costs, more steps, education, higher wages – all the things that go into trying to build a business that’s more than a simple commodity type copy of everyone else.

    While companies that try to move and innovate against an entire entrenched industry may have to work harder to get their message understood and appreciated, when they do, the payoff can be well worth the added effort.

    I find that most innovative companies find ways to turn some of the challenges they may face, in order to do it their way, into brilliant marketing strategies that work for them rather than against them.

    Let me tell you about just one such innovator.

    pale aleBoulevard Brewing Company was founded exactly twenty years ago by John McDonald. Boulevard has grown to become one of the largest specialty beer brewers in the Midwest, shipping products to 17 states. McDonald has become a leading voice in the industry for quality and innovation. Part of that commitment to quality came with the fervent belief that beer should be bottled in, well, bottles and not in cans. Even though most of the competition offers can beer for the convenience, Boulevard held out.

    As recycling programs became more and more mainstream over the last few years, bottles were often not included in municipal recycling programs, creating a real problem for the glass only brewer.

    Boulevard has been working in a solution for a number of years and finally got the local community to support an effort that puts small glass recycling units in hundreds of locations around the Kansas City area. While other community partners participated in bringing the program, operated by Ripple Glass who grinds it and provides it to local fiber glass companies, to reality, Boulevard was at the forefront and is receiving national attention for this first of its kind program.

    Boulevard’s glass only innovation teamed with a glass recycling program has turned a problem into a marketing strategy.

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    Posted by: John Jantsch on Dec 16, 09 | 5:05 am
    Category: Marketing Strategy | Tags: , ,

    View Comments
    • Use your weakness as your strength, It really helps besides their nothing easy in the business world.
    • dallonchristensen
      This post is a great example of why the same Chinese character represents "crisis" and "opportunity" if I remember the story correctly. All too often, businesses look at the same mousetrap and try to make that mousetrap better. If the mouse is elsewhere looking for new cheese, you need to find a different way to trap the mouse.

      The best thing about the Boulevard efforts in recycling is that they increase demand for their products (less resistance to using bottles) while acting in a very socially conscious manner. The positive publicity is worth more than a lot of traditional advertising.
    • This is the type of innovative thinking that separates success and failure. Adaptability and Flexibility are crucial in today's business world. It feels at least, like the days of Large Corporate America just steamrolling small business may be numbered. Because small- and mid-sized businesses can maneuver and shift as the market needs. Think Yacht verses a Cruise Liner...

      Thank you,

      Ryan H., www.ryanhanley.com/
    • Great article! Whereas others see problems, the famous entrepreneur sees it as an opportunity to grow and turn failures into success which can lead to untold riches.
    • Great post. I'm always explaining to small business owners and VPs that coming up with great marketing is about how they think about what's going on for them (including the problems).
    • Another great post. It's amazing what creative ideas a company can come up with if they confront a major problem and ask, "Okay, what crazy thing could we do to possibly turn this into an advantage?"
    • John - that is the great question isn't it - it's an entire approach to viewing the world and what it's here to teach us that keeps this question front and center.
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