Archive for January 2010

I’ve added a weekend post routine that I hope you enjoy. Each weekend I write a post that features 3-4 things I read during the week that I found interesting. Generally speaking it won’t involve much analysis and may range widely in topic. (Flickr image included here is also fav image of the week)

beach

Enjoy!

Good stuff I ran across this week:

Free PowerPoint Twitter Tools – Presenters know that the social media backchannel has become a very important tool to manage. This tool automates tweets while you present.

Quirky – This site bills itself as social product development. The idea here is users submit product ideas and then vote and influence the development and sale. Very interesting concept.

20 Tools for Tracking Social Media Marketing – Title says it all, a nice round-up of free and paid services for listening for social media mentions.

If you use an RSS reader to subscribe to and read blogs (and you should) then you know what a great tool it can be to keep you up to date, well-read and inspired.

I’ve used the free Google Reader tool for a long time and love it’s simplicity. However, a reader of this blog (Rob Kirby) pointed out a very cool tool called Feedly that takes my subscriptions and creates a much better looking magazine like interface. To me better looking translates into more useful when it comes to scanning a hundred blogs or so. Feedly immediately brought all of my feeds and organization folders over from Google so set-up was instantaneous.

But that’s just the beginning. Feedly is a Firefox add-on that functions using my Google Reader account so all my Feedly activity is still saved to Google Reader. Adding blog subscriptions as simple as a click, but I can also pages I find, video, images, anything I want to bookmark and organize. I can share and email articles I find and the tool analyzes the content I seem to like and gently suggests where I might find more.

The two images below give you comparison views of Google Reader and Feedly (Click to enlarge)


Google Reader


Feedly

Technology can be a great thing when it comes to getting more done. It can also be a way to wall yourself off from real engagement with human beings, but that’s a post for another day.

jottToday I would like to share a handful of tools and the actual processes I employ to get more done with these tools. I think it’s important to set-up routines that allow you to free up time to do the big things, the things that really make you money in the long term, so I don’t use technology so much because I love it, I use it because it allows me to spend more time engaging humans – and that’s where the real money lies.

This is not meant to be a comprehensive review of each of these tools, in many cases I many use one simple function, but that’s the trick sometimes, sifting through the hype about a tool and finding how to make it work for you.

  • Evernote
  • This handy little note taking application works for me because it syncs across offline, online and mobile devices. I am a list maker in the Getting Things Done style and this is my daily to-do as well as my idea pad.

  • Jott
  • Jott allows you to use voice messages to create actions. I call Jott and add appointments to Google Calendar. I call Jott to send an email to my staff or entire network of Duct Tape Coaches while driving down the road. I call Jott anytime I think of something I want to file and remember.

  • Delicious Firefox plugin
  • I’ve used the Delicious bookmarking tool since its inception, but my favorite way to use it is to post content to web pages. When I find a mention of Duct Tape Marketing in the news I right click and add to delicious with the Firefox plugin and use a special tag that produces and RSS feed. I’ve added that feed to a web page and viola! content added through surfing.

  • Central Desktop
  • This is a large and comprehensive tool that I use for my intranet and project management. My favorite process though is that I can email a task to a staff member and Central Desktop adds it to a task list for that person.

  • TripIt
  • TripIt is an online travel itinerary tool. I travel a fair amount and all I have to do is forward air, hotel, and car confirmations to TripIt and the tool builds an itinerary, including maps, local weather and events, and adds them to the mobile app so I can view at a glance. It also pushes out flight alerts for delays and gate changes.

  • Google Alerts
  • Google will send email or RSS alerts for any search term I want to save. I’ve set up a dozen or so terms that track and this tool brings them to my inbox as they happen. This is how I track brand mentions, for example, to use with Delicious plugin.

  • TextExpander
  • This application allows me to create unlimited text, emails, code snippets, etc, and paste them into any application with a few designated key strokes. I have dozens of email responses that are thoughtfully crafted, but used over and over again for questions and requests that come my way often. I have chunks of HTML code that I use over and over again and evoke with five keystrokes.

  • MyBlogLog
  • This is, among other things, a tool that allows me to track traffic to my blog in real time. What I love about it is I can know instantly when someone has linked to my blog and go jump in the conversation, adapt content accordingly and analyze where traffic comes from minute by minute. This may seem obsessive, but I can’t tell you how often I’ve joined a meaningful conversation because I knew about it in real time.

  • TweetDeck
  • This is my Twitter management tool of choice. I use this easily monitor mentions, search terms, hashtags, DMs and lists. Twitter isn’t very useful unless you can do this at a glance. The tool also has all the tools I use to engage in conversations and manage my account. Facebook and LinkedIn status updates are built in as well.

What automation processes and tools have you employed to be more efficient throughout your day?

Creating valuable, education based content is half the ticket to selling these days. The other half, of course, is getting that content read and in the hands of prospects.

Share contentWriting a blog, hosting content on your website and spreading the word on you social networks are all great places to start, but another great way to use and amplify content is to attract partners that you can share content with and help you turn that content into referrals.

Below is a list of five ways to start thinking about doing just that.

1) Guest post – It used to be that writing articles and publishing them to article directories was sound advice. It’s still not a bad way to get some exposure, but writing as a guest author for blogs read by your prospective market is a far stronger play these days. Blogs generally have a following developed by the publisher and therefor an audience that comes back and reads or content that search engines find highly indexable.

By approaching blogs that seem to have the kind of topics and readers relevant to your market and offering up valuable content you can potentially borrow the trust, also known as being referred, built by that blogger to gain added exposure to your message or expertise.

A couple of thoughts on finding blogs. Use search tools like Bloglines or Placeblogger to find related or local bloggers. While it would be great to get a guest post on the highest traffic blogs you might want to focus on blogs that are smaller and perhaps in the end, more relevant to your subject. Scan past posts to see if they appear to want guest posts and offer up original content either in the form of a full post or by way of an email outlining what you could write about. Make sure you add very brief contact information, but don’t sell in the post.

2) Host a group – Social networking platforms such as Facebook, LinkedIn, Slideshare and Flickr all allow members to create groups. A group can be gathered around a single niche topic or even a location. By forming a group around content, community events or how to do something specific, you have the opportunity to create a place where prospects and partners might want to gather and refer others.

The key to this play is that the group needs to be all about something valuable, a what’s in it for the members only approach, or it won’t garner any attention. You don’t have to think strictly in terms of a group topic that is related to your business either. If you are trying to attract locals, a group that appeals to locals might be a group way to turn content into referrals. This Boston Networking Group on LinkedIn was founded by Jeff Popin, owner of BostonEventGuide.com. With over 3,000 members, there’s a pretty good bet this group serves as a conduit for Popin’s main business locally.

3) Bring a friend – People love free content events such as workshops and webinars. They are great ways to deliver content and great ways for people looking for information to learn from an expert. One way to build audience and generate referrals is to create “bring a friend” events. The idea here is that you can come for free, but you must bring a friend as the price of admission. You can automate the process of sign-up using tools like MeetUp or Eventbrite.

Bring a friend is a great way to expand your referral base and, as long as we’ve got the audience, make a referral oriented offer to all in attendance. If you sell a product or service make them a two for one deal today only. They get to buy today’s incredible program and get a second one free to give a friend.

4) Offer content co-branding - You’ve worked and slaved over the perfect white paper, “how to” series of articles, or video tutorials and people seem to really like them. Why not take that content to potential strategic partners (really any non-competing business that also targets your same ideal customer) and offer to let them use it. Most businesses these days realize they should be producing content like this, but hey, who has the time. Then you show up with a great little package of information all ready to go and you even let them put there logo and contact information inside when they offer it up their prospects, customers and network.

This is a great way to get in front of very large audiences as a referral. Making it very easy for people to do something they know they should is a great way to get the attention of a potential big referral fish.

5) Create an event – This one is pretty closely related to the last two, but once you’ve created a workshop or seminar, you can always take it to potential strategic partners and offer to provide it at no cost to their customer base (you get referred as the expert) – of course, don’t forget to tell them about the bring a friend approach.

To amp this approach up even more round-up four or five of the partners that you worked with in number four above and come up with an entire day or half day of great topics that your target market will find irresistible. Then each of you promote the event to your customer and prospect bases (bring a friend) and fill up the event. You can do this for free or low cost, but the goal is to get exposure and referrals from your partners while providing content that can be re-purposed in any number of ways. You can do this online off and don’t forget to record so you can use the archives in new ways too!

Image credit: miss rogue

Marketing podcast with Seth Godin (Click to listen, right click and Save As to download – subscribe now via iTunes

I had the pleasure of visiting with Seth Godin for this episode of the Duct Tape Marketing podcast. Seth’s new book Linchpin is out today and, as we discussed in our time together, this is probably his most personal message and book to date.

The message of Linchpin, to workers everywhere, is pretty simple: “The only way to get what you’re worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about.” A Linchpin is someone who can walk into a room and create order out of chaos. They are special people who view the world differently and who may or may not have the title applicable to the value they bring.

Godin is telling you that you must become that indispensable linchpin in today’s world of work or you’ll become the drone easily replace by the mechanical drone. (In fact on page 15 of Linchpin he recounts an interaction that he and I had about a year ago that drives this very point home – The Law of the Mechanical Turk) In a way Godin is also telling those would be Linchpins, the people inside organizations that do view the world differently, to rise up and make your role as a leader tangible – to make a choice.

There is no instruction manual for becoming a linchpin, although in Godin’s words, if you have a job where you wait around for someone to tell you what to do next, you’re giving up the chance to create value. There is plenty of evidence, however, that creative workers, problem solvers, those who can lead customers and inspire staff are on the path to becoming linchpins.

In true Seth fashion he has made the launch of Linchpin, as with any book he writes, a lesson in marketing. He has an uncanny knack for tying the central message of his books to the promotional tactics of his launch. Linchpin is being reviewed not by the traditional media factory, but by a thousand you and we, linchpins in our own little world. You can read more reviews and interviews on the Linchpin Squidoo lens.



GoToWebinar is the presenting sponsor of the Duct Tape Marketing podcast.

If you are a GMail user you’ve probably noticed Google’s highly relevant ads running in and around your emails. For example, if someone sends you some information about a new car they are thinking about buying there’s a good chance you’re going to see car related ads when you open this email. It’s a fact of life in the Google world – you don’t have to like these ads, but you might consider using them to market your business.


Contextual ads in GMail – Click to enlarge.

Think about it, these are some of the most highly targeted ads you buy. Someone sends a note to a friend talking about starting a business and wham, there’s your business opportunity right in the email.

Gmail ads are available to advertisers through the AdWords platform. You need to have an AdWords account and set-up a campaign. You can target GMail through the “managed placements” network setting. You can do this as a GMail only campaign or as part of a campaign that also runs ads on other sites.

To add Gmail simply add http://mail.google.com to the list of managed placement sites. The video below from Google’s Austin Lau explains this function.

I’ve added a weekend post routine that I hope you enjoy. Each weekend I write a post that features 3-4 things I read during the week that I found interesting. Generally speaking it won’t involve much analysis and may range widely in topic. (Flickr image included here is also fav image of the week)

snow
Image credit:

Enjoy!

Good stuff I ran across this week:

  • Nutshell Mail – Manage social networks through email. An interactive digest of all your social media activity delivered to your email inbox.
  • Flowtown – if you have a person’s email you can turn it into an entire social profile – great way to append social media activity and profiles to all of your email records.
  • iSites – Create and update your very own smart phone (iPhone, Android) apps on the fly.

The image below is a screengrab from my iPhone as I am pointing it down a street. The phone is using an augmented reality feature of the Yelp! iPhone app called Monocle. What your seeing is that as I point the camera at a location Yelp! reviews pop on the screen. I can click through or simply choose to skip that shop I was going to go into based on the slew of two star reviews. If this image doesn’t get your attention that reviews on sites like Google Maps and Yelp! are important then nothing will.

Yelp! also added a “check in” feature so people using the app can note when they visit a location. At some point this information will become very valuable and expect Yelp! to build advertising opportunities around check ins – on your 10th visit to a coffee shop you get a free drink coupon, for example. This could be bad news for location games Foursquare and Gowalla.

Google recently mailed 100,000 decals of “favorite places” it has listed in Google Maps. These decals have a square image, called a QR code. When someone with a QR reader on their phone snaps the code the business listing in Google Maps comes up – reviews and all. Now, admittedly, even my geekiest friends don’t have QR readers, but, like RSS, Google can build QR scanning into it’s Android phones like plumbing.