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	<title>Comments on: 5 Ways to Rock Customer Review Sites</title>
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	<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/</link>
	<description>Small business marketing blog</description>
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		<title>By: Barbie Brown</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-412094</link>
		<dc:creator>Barbie Brown</dc:creator>
		<pubDate>Sat, 20 Feb 2010 04:35:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-412094</guid>
		<description>Because there are probably more than five web companies left that haven&#039;t  been eyed for acquisition, Google is reportedly in talks to acquire Yelp, the local review site that has a big web and mobile presence. If it goes through for anywhere close to a rumored $500 million, Google will have spent $1.5 billion on acquisitions since August, or roughly the same it spent on YouTube three years ago.</description>
		<content:encoded><![CDATA[<p>Because there are probably more than five web companies left that haven&#39;t  been eyed for acquisition, Google is reportedly in talks to acquire Yelp, the local review site that has a big web and mobile presence. If it goes through for anywhere close to a rumored $500 million, Google will have spent $1.5 billion on acquisitions since August, or roughly the same it spent on YouTube three years ago.</p>
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	<item>
		<title>By: ducttape</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411974</link>
		<dc:creator>ducttape</dc:creator>
		<pubDate>Tue, 09 Feb 2010 16:59:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411974</guid>
		<description>All the more reason to get in there and help your happy customers post positive reviews</description>
		<content:encoded><![CDATA[<p>All the more reason to get in there and help your happy customers post positive reviews</p>
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		<title>By: Timesheet Tracker</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411965</link>
		<dc:creator>Timesheet Tracker</dc:creator>
		<pubDate>Tue, 09 Feb 2010 11:09:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411965</guid>
		<description>Listing on a Customer Review Site, may at times do more harm than good in case of negative reviews - For you are not aware of who is reviewing your product. When the negative comments are completely baseless, it will affect the next visitors reading that review..I feel there is scope for your competitors to manipulate the content and the image of your brand..</description>
		<content:encoded><![CDATA[<p>Listing on a Customer Review Site, may at times do more harm than good in case of negative reviews &#8211; For you are not aware of who is reviewing your product. When the negative comments are completely baseless, it will affect the next visitors reading that review..I feel there is scope for your competitors to manipulate the content and the image of your brand..</p>
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		<title>By: bushworlda</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411934</link>
		<dc:creator>bushworlda</dc:creator>
		<pubDate>Sat, 06 Feb 2010 11:28:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411934</guid>
		<description>Sexy, adventurous, trendsetting apparel and accessories of &lt;a href=&quot;http://www.jean-jeans.com/&quot; rel=&quot;nofollow&quot;&gt;Seven Jeans&lt;/a&gt; and &lt;a href=&quot;http://www.jean-jeans.com/&quot; rel=&quot;nofollow&quot;&gt;True Religion Jeans&lt;/a&gt;.Try these slim fitting and darker &lt;a href=&quot;http://www.jean-jeans.com/&quot; rel=&quot;nofollow&quot;&gt;Seven for mankind&lt;/a&gt; jeans, show yourself like a globale star.</description>
		<content:encoded><![CDATA[<p>Sexy, adventurous, trendsetting apparel and accessories of <a href="http://www.jean-jeans.com/" rel="nofollow">Seven Jeans</a> and <a href="http://www.jean-jeans.com/" rel="nofollow">True Religion Jeans</a>.Try these slim fitting and darker <a href="http://www.jean-jeans.com/" rel="nofollow">Seven for mankind</a> jeans, show yourself like a globale star.</p>
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		<title>By: zephyrmarketing</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411897</link>
		<dc:creator>zephyrmarketing</dc:creator>
		<pubDate>Wed, 03 Feb 2010 20:09:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411897</guid>
		<description>Great tips and practical advice for small business owners to follow. Many of whom get caught unaware of the opportunity to be proactive and have a plan to build and manage their reputation - until a negative review comes to their attention.</description>
		<content:encoded><![CDATA[<p>Great tips and practical advice for small business owners to follow. Many of whom get caught unaware of the opportunity to be proactive and have a plan to build and manage their reputation &#8211; until a negative review comes to their attention.</p>
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		<title>By: bushworlda</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411892</link>
		<dc:creator>bushworlda</dc:creator>
		<pubDate>Wed, 03 Feb 2010 11:37:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411892</guid>
		<description>&lt;a href=&quot;http://www.discountukghd.com/&quot; rel=&quot;nofollow&quot;&gt;ghd&lt;/a&gt; &lt;a href=&quot;http://www.discountukghd.com/&quot; rel=&quot;nofollow&quot;&gt;ghd straighteners&lt;/a&gt; are being sold at low prices. you will get &lt;a href=&quot;http://www.discountukghd.com/&quot; rel=&quot;nofollow&quot;&gt;cheap ghd&lt;/a&gt;, try to keep a piece of &lt;a href=&quot;http://www.discountukghd.com/ghd-black-c-8.html&quot; rel=&quot;nofollow&quot;&gt;ghd black&lt;/a&gt;.</description>
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		<title>By: turcott</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411876</link>
		<dc:creator>turcott</dc:creator>
		<pubDate>Tue, 02 Feb 2010 21:22:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411876</guid>
		<description>John -&lt;br&gt;&lt;br&gt;Great post and something every SMB should be looking at these days. As an extension of tip #3 and managing your online reputation, SMBs should also take into consideration the trend of social media and how it is becoming a bigger part of the world of customer reviews. Reviews (both good &amp; bad) can propagate on the web very quickly. It&#039;s important that SMBs proactively ask for feedback, listen to what customers are saying and attempt to stop negative customer reviews before they are posted online.&lt;br&gt;&lt;br&gt;RatePoint encourages SMBs to proactively ask for feedback, authenticate reviews and respond to and resolve negative postings through our unique dispute resolution system.  Social sharing features allow SMBs to share customer reviews with Twitter and Facebook and proactively promote great news about their company.&lt;br&gt;&lt;br&gt;RatePoint has made available a free e-book called &quot;The Small-­Business Owner’s Guide to Building a Great Reputation: &lt;a href=&quot;http://bit.ly/dmCT23&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/dmCT23&lt;/a&gt;&lt;br&gt;&lt;br&gt;--&lt;br&gt;Richard Turcott, CMO&lt;br&gt;RatePoint, Inc.</description>
		<content:encoded><![CDATA[<p>John -</p>
<p>Great post and something every SMB should be looking at these days. As an extension of tip #3 and managing your online reputation, SMBs should also take into consideration the trend of social media and how it is becoming a bigger part of the world of customer reviews. Reviews (both good &#038; bad) can propagate on the web very quickly. It&#39;s important that SMBs proactively ask for feedback, listen to what customers are saying and attempt to stop negative customer reviews before they are posted online.</p>
<p>RatePoint encourages SMBs to proactively ask for feedback, authenticate reviews and respond to and resolve negative postings through our unique dispute resolution system.  Social sharing features allow SMBs to share customer reviews with Twitter and Facebook and proactively promote great news about their company.</p>
<p>RatePoint has made available a free e-book called &#8220;The Small-­Business Owner’s Guide to Building a Great Reputation: <a href="http://bit.ly/dmCT23" rel="nofollow">http://bit.ly/dmCT23</a></p>
<p>&#8211;<br />Richard Turcott, CMO<br />RatePoint, Inc.</p>
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		<title>By: Robert Brady</title>
		<link>http://www.ducttapemarketing.com/blog/2010/02/01/5-ways-to-rock-customer-review-sites/#comment-411866</link>
		<dc:creator>Robert Brady</dc:creator>
		<pubDate>Tue, 02 Feb 2010 03:09:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.ducttapemarketing.com/blog/?p=5107#comment-411866</guid>
		<description>Relating to #2, look at what Domino&#039;s is doing right now with their advertising. They show actual footage of customer focus groups bashing their pizza. They then talk about how they retooled the recipe and even deliver the new pizza to the same focus group members to show a positive reception. Negative reviews, if you learn from them, can be a boon for your business.</description>
		<content:encoded><![CDATA[<p>Relating to #2, look at what Domino&#39;s is doing right now with their advertising. They show actual footage of customer focus groups bashing their pizza. They then talk about how they retooled the recipe and even deliver the new pizza to the same focus group members to show a positive reception. Negative reviews, if you learn from them, can be a boon for your business.</p>
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