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How To Be Easier To Talk To

Phone boothOne thing I know about these fast times we live in – people want information and engagement when they want and how them want it. The best way to turn this to your advantage is to employ tools that make it as easy as possible for prospects and customers to contact, engage, discuss, provide feedback, get help, collaborate and otherwise talk to you, while still having a life.

Job 1 is to make certain that you have your basic contact information, including maps and directions, right there on every page. Secure contact forms are a great way to make sure messages get through and I’ve also added EmailCenterPro email management software to make sure those emails get answered by the right person in the right way.

Instant Message - providing IM and chat room widgets allow visitors to get an answers and chat with other visitors
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