How Wedding Planning Taught Me How to Nurture Social Media Leads

As a marketer, sometimes it ‘s hard to stop thinking about marketing and remind myself that I am also a customer. I’ll find myself during commercial breaks on TV analyzing the scripts and how I would change the copy. I hear ads on the radio offering free content, and I immediately think about the strategy and commend them for using content to market their business. It is hard to turn it off.

Lately, I’ve gotten a nice little reminder of what it is like being a customer with not enough information. It has come during one of the most daunting events of many people’s lives: Wedding planning.

Table set for an event party or wedding reception


For those who have been here in the past, you can probably attest to the daunting nature of wedding planning. Not only is getting married a major step in life, but there are also plenty of venues and options to choose from. Each has their own rules, regulations and offerings and sometimes it is difficult to grasp all of those options. To me, this can make the decision scary. What if I miss something? To make it even more terrifying, this is probably the first decision you must make.

That’s why one morning while answering emails and scheduling venue tours, I tweeted about my planning. To my pleasant surprise, a venue I hadn’t even found replied.


This got me thinking about how businesses should be using social media. I’ve written about listening posts in the past, and how you can use social media to identify potential customers. But it takes effort to reach out to potential customers, effort that is easily recognized by your customers.

Seeking out Social Media Leads

To identify me as a promising social lead, the venue had to search for people tweeting about wedding venues, and had to narrow the search to only those in the Kansas City area using the “Near Me” tag. Luckily, there aren’t that many people tweeting looking for wedding planning advice at any one time. These select few are your prime candidates and are deliberately looking for someone to trust. Why not reach out? If it takes 5 minutes to identify and reach out to these customers, all it takes is one conversion to make this worth your time.

I may not rent out this potential venue, but I wouldn’t have even known about them if they hadn’t have reached out. With a simple 140-character tweet, they took me through several steps of the customer journey. They introduced their venue to me while getting me to like and trust them just because of the effort they gave to reach me. Now, I have scheduled a venue tour, bringing me up to the try level of the customer journey.

What you can learn

More importantly, they have some insight about my frustrations searching for a wedding venue long before the tour. As any salesperson can attest, the more you know about your potential buyers, the easier it is to relate to them and prove your product will solve their problems, and the easier it is to make the sale.

Social media is not meant to be a place to broadcast your message. You’re not going to convert people or gain followers and influence by simply sending out un-engaging messages. What makes social media special is that it offers a direct channel your customers and potential customers. If you want the most from your social media marketing, you must take advantage of this, reach out to your customers and nurture those social media leads.

Have you ever searched for or reached out to potential customers individually on social media? Or has someone sought you out to any success? Let me know in the comments below.

Alex-Boyer-Photo-150x150-e1420769709443Alex Boyer is a Community Manager and Content Ninja for Duct Tape Marketing. You can connect with him on Twitter @AlexBoyerKC

The 20 Minute Social Media Routine for Haters

Haters Guide

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I love social media, but I acknowledge it can be time-consuming. Sometimes I find myself losing hours reading great content and keeping up on the latest news 140 characters at a time. If you’re a small business owner, you probably feel like you don’t have enough hours in the day to grow your business let alone tweet, post, like, share and pin on social media. You may even hate social media entirely.

At Duct Tape Marketing, we’re all about creating systems that help you execute your marketing tasks quickly and get back to running your business. John created a robust system that hit all of the important aspects of social media some time ago, but it does require some love and attention. For all you haters out there, it may be too much.

But, with a few handy tools, you can develop a quick social media routine that will help you reach your goals. Here are three steps that even the biggest hater can use to rock social media in less than 20 minutes a day.

Automatically Share Your Content

Your # 1 focus for your social media routine should be to drive traffic to your blog. You should make it a part of your posting routine to share your new content on social media. You can save a little time by installing a WordPress plugin like Jetpack Publicize to share directly from your WordPress dashboard. You can even adjust your settings, so the post is shared automatically as soon as you publish.

Est. Time Per Day: If installed as part of your content posting routine, less than 2 Minutes.

Schedule Updates

Social media platforms like Twitter and Facebook live in the moment, so to speak. Posts don’t last long in your customers’ timelines, and they don’t often go searching for past posts. That’s why your social media success relies upon your ability to post and share frequently when your customers are most active.

That would require multiple posts at peak times throughout the day but that’s far too time-consuming.

Luckily there are several social media tools you can use to pre-write and schedule your posts, including Hootsuite, Tweetdeck, and Buffer.

These tools will also give you the opportunity to schedule several posts promoting your new content posts throughout the day. Social media is more popular in the afternoons after work, so take advantage of that knowledge and make sure you promote your blog posts then, regardless of when you publish.

Don’t even want to write the posts? Use Emphatic and you’ll get a number of social posts handwritten for you, and can approve and schedule them directly from their dashboard. They’ll even collect content from a list of blogs of your choosing, and create posts to share that content. It’s almost as if you don’t have to do social media at all.

Est. Time Per Day: 8 minutes for plenty of social posts. Less if you use post creation services like Emphatic.

Share Content

One of the best ways to spread your social influence is to share content from other influencers. Take a few moments a day to read a blog post or two from influencers in your industry and share what you read on social media.

To save time finding posts to share, you can set up Twitter lists of your favorite blogs. Want to collect content to share outside of social media platforms? Use Feedly or any other RSS reader to collect all of your favorite blogs in one place, and take some time to read every day. Then you can collect the links, schedule your posts in Buffer, and you’ll never have to visit the actual social media site.

Est. Time Per Day: 10 minutes, most of which is spent reading. The sharing itself takes just minutes.

Hate it or not, social media is where a lot of your customers get their moment-to-moment news. Every day that you aren’t leveraging social media to reach them is another day that you and your business are forgotten. Installing a social media routine with these three easy steps can maximize your impact, without taking too much time out of your already busy schedule. Just 20 minutes a day is all it takes to rock social media.


Alex Boyer is a Community Manager and Content Ninja for Duct Tape Marketing. You can connect with him on Twitter @AlexBoyerKC