Weekend Favs November Six

My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week.

I don’t go into depth about the finds, but encourage you check them out if they sound interesting. The photo in the post is a favorite for the week from Flickr.

Image credit: joiseyshowaa

Good stuff I found this week:

ZenDesk – web based customer service management tool with self service and social media integration.

MarketMeSuite – billed as social media marketing for real businesses this desktop application runs on Adobe Air and has some great looking features that go a little deeper than some current apps

MyNextCustomer – this tool is gives businesses a simple way to measure phone calls, web leads and sales from social media,
seo, paid search and offline marketing campaigns.

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John Jantsch

John Jantsch is a marketing consultant, speaker and author of Duct Tape Marketing, Duct Tape Selling, The Commitment Engine and The Referral Engine and the founder of the Duct Tape Marketing Consultant Network.
  • http://www.missiondrivenbrand.com rpene

    Thanks for the resources! Quick question…do you think MarketMeTweet is like a paid version of TweetDeck and Hootsuite?

    • http://www.ducttapemarketing.com/blog ducttape

      I do think there is a fair amount of overlap but from a marketer’s standpoint I think MarketMe has a few features that are probably worth the $59 bucks or so a year.

  • http://blog.assistly.com Alyson Button Stone

    John, I’d like to encourage you to take a look at Assistly–customer service and help desk software with social media integration. I think you will also be impressed with our determination to become a trusted resource for CRM and SCRM information and advice. Our blog (blog.assistly.com) is really building steam. Please come by. Of course, we’d love to have you write something for the blog!

  • http://ideas8bottom.blogspot.com/ ANSHUL GUPTA


  • http://www.firstfound-blog.co.uk Andy @ FirstFound

    I’ll take a look at ZenDesk – thanks for the recommendation!