How to Attract and Retain Customers
The title of today’s post mirrors the topic of discussion I am leading during today’s New York Times Small Business Summit for AMEX OPEN. from John Jantsch at Duct Tape Marketing
Great Brands Inspire Customers
The Wall Street Journal recently ran a profile on Restoration Hardware and its reemergence as a great brand. Much of the article centered around the design and management style of Gary Friedman, Restoration Hardware ceo and chairman. from brandautopsy