DuctTapeMarketing.com
Feb 19th, 2008 

In this issue:
Resource #1 - Tim Ferris on the Coaching Excellence Series
Resource #2 - List and find events with the Marketing Events Calendar
Main Article - Your customer's key strategic behavior
Resource #3 - My secret SEO weapon
Further Reading - Beyond Bullet Points - Cliff Atkinson
Featured Listening - La Vie en Rose - Edith Piaf

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Featured Resource #1 - Tim Ferris on Coaching Excellence Series

Tim FerrisTim Ferriss, author of the wildly popular 4-Hour Workweek, joins me for a live teleseminar on the Duct Tape Marketing Coaching Excellence series sponsored by GotVMail.

Tim is a serial entrepreneur and ultravagabond and has been featured by dozens of media, including The New York Times, National Geographic Traveler, NBC, and MAXIM.
Session: February 21st, 2008 Noon Central (GMT-6)

Enroll here to get in on this live chat.


Featured Resource #2 - Introducing - Marketing Events Calendar

This free service allows you to list your small business marketing related events and receive some extra exposure - or, you can find lots of great marketing and small business related events - workshops, seminars, conferences, teleseminars and webinars.

You can subscribe by location or category and add events to your Google, Yahoo or Outlook calendars.
View events here or Submit events here
. Get events on your mobile phone here. Subscribe via your favorite RSS reader here


Featured Article

What's your ideal customer's key strategic behavior
Understanding and then targeting customers based on a certain type of behavior can be a powerful way to round out your ideal customer profile.

Marketing behaviorLast week at this time I sat down to write a blog post about targeting and it turned into quite a research project all by itself. It started innocently enough by me asking if what your ordered at Starbucks or the local pub said something about you that a marketer could use. (The comments are way better than my post)

The simple answer is, of course it does. And if you could look inside a prospect’s car (of course just knowing the make and model would reveal something) and see that clutter you would know even more, if you could visit your prospect’s house and have them tell you about their favorite outfit or shoes, you would know even more, if you could spend a few minutes reading what’s on your prospect’s refrigerator, you would know even more.

The point is that your prospects and customers do things, act in certain ways, that can help you identify them as ideal prospects and customers. The trick is to pay attention closely enough to see the behavior that I call their key strategic behavior. Discover it and it’s like getting them to raise their hand to be called on.

Now, in all likelihood, if were able to do the kind of research mentioned above you might actually learn more than you want to know, but it’s also completely impractical to think that you could ever gain that kind access to your customer’s behavior.

But, the good news is that there are very public things that your prospect’s and customers might do that can be great indicators if you start to analyze them.

    For instance:
  • I discovered long ago that business owners who participated at an officer level in local and national organizations related to their industry are more likely to have an interested in long term solutions rather than quick fixes.
  • I discovered that business owners who actively participated in groups like Rotary are more likely to embrace the idea of referrals and networking.
  • I discovered that business owners who sought out professional, but perhaps a bit more entrepreneurial, service providers such as CPAs, attorneys and bankers, were more willing to explore innovative approaches.

I know these are pretty broad generalizations, but they are fairly accurate markers of behavior. They helped me identify a prospect I knew I could work successfully with in a matter of minutes. So, take a look at your current ideal customers with an eye on identifying your key strategic behavior, something you can know about them, that is also a pretty good indicator of what type of customer they might be. If you can get this step right it can change who your target and what you say in all of your communications.

Dig deep in this exercise and get a bit creative, think club membership, community participation, hobbies, reading likes, Starbucks drink, even pet ownership. I once had a customer that came to the conclusion that all of her ideal customers owned big dogs - it’s not really that far fetched of an idea! (puns are always intended here.)

So, what behavior have identified as telling from a marketing perspective?

Related article - Keyword research for websites
. ~ ~ ~

John Jantsch is a veteran marketing coach, award winning blogger and author of Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide published by Thomas Nelson.

He is the creator of the Duct Tape Marketing small business marketing system. You can find more information by visiting www.ducttapemarketing.com

You may reprint this article in its entirety if you attribute the article to John Jantsch and include the information about the author above.


Featured Resource #3 - My SEO secret weapon

Search Engine NewsOk, it’s not really a secret, but I can’t say enough about how much I value my monthly Search Engine News subscription. The world of search engines and SEO is a moving target so it’s great to have a source that can provide you with real-world, no spammy stuff, access to what works and what’s changed.

Stephan and his crew at Planet Ocean spend most of the month testing the things they write about, so you can feel confident that if they says something has changed at Google or Yahoo, it’s probably worth you knowing about it.

The service is sold on a subscription basis and you get 12 (or 6) 6 months of SearchEngineNews.com delivered to you online the first day of every month and access to the UnFair Advantage Book on Winning The Search Engine Wars.

Search Engine News Gets a “Tools I Use” seal of approval. The service costs $12/month - just go get it.


Featured Reading

Beyond Bullet Points - Cliff Atkinson

In Cliff Atkinson does the world a service by breaking PowerPoint presentations down and showing you how to, first, stop killing people and next, create presentations that get your point across with impact.

Atkinson goes beyond just making your slides look pretty and breaks down and presents an entire system for communicating and presenting your ideas in ways that make them stand out and get heard.

Cliff was a recent guest on the Duct Tape Marketing podcast



Featured Listening

La Vie en Rose- Edith Piaf

I finally got around to renting La Vie en Rose, the somewhat bizarre telling of French singer Edith Piaf.

Piaf was legendary in France and around the world in the 50s and 60s, but died from too much living at 48.

The movie is fine, but the music is unbelievable. It's like a really good wine, you wouldn't drink it every night, but for the right occasion, it's like magic.

You should own this album for just the right time - hint: think romantic!



UMS

The Duct Tape Marketing Small Business Marketing System


This complete small business marketing program contains 15 workbooks, 12 audios CDs - packaged in a Duct Tape Marketing 3 ring binder. This is the same tool I use to coach my clients. Find out more.

Harness the Internet - Market Your Small Business More Effectively - program includes 3 - 1 hour audio sessions with John Jantsch, workbook, and transcripts from each session.

Harness

 Visit the Catalog to select the version you would like to receive.

The Lead Generation Machine

Could Your Business Stand a Consistent, Predictable, and Growing Flow of Highly Qualified Leads?

Create a Non-Stop Flow of Highly Qualified Leads for Any Business - The Duct Tape Marketing Small Business Marketing Lead Generation Course



Featured Resource - The Duct Tape Marketing Workshops - Does Your Group Need a Practical Small Business Marketing Speaker?



I am available to present small business marketing workshops, seminars and keynotes to groups and associations.

Find out more here


Referral Flood - How to generate a flood of new business without spending one dime on advertising

The complete referral marketing system with over 50 real world referral tactics, examples and forms. Find out more!

Resource - Get Local Search Engine Traffic

Don't Let Your Small Business Get Left Behind in the Local Search Engine Game

Get your local business found online automatically by local prospects with a Duct Tape Marketing Local Search Engine profile. One of the best ways to get your business found in your town by local prospects. More

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