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DuctTapeMarketing.com
Mar 12, 2008
In this issue:
Resource #1 - Free ebook - The Edge of Success
Main Article - Your Referral Sales Force
Resource #2 - Vision to Venture Tour
Further Reading - Duct Tape Marketing - John Jantsch
Featured Listening - Detours - Sheryl Crow
Add your articles to the Duct Tape Marketing Article Directory
Join and Share at the Duct Tape Marketing WorkBench
Duct Tape Marketing On the Road - see the schedule of speaking events
You can always view past newsletter issues here
List and find marketing events - event calendar
Help me name my next book!
I am working on a new book all about using referrals as a primary marketing strategy and was curious what you thought would make an interesting title for such a book. It will tie into the Duct Tape Theme but needs it's own catchy title. Pleas Vote for your favorite here
Featured Resource #1 - Free ebook and bold offer
The Edge of Success: 9 Building Blocks to Double Your Sales
My friends at Infusion Software have put together a business building guide based on the honest telling of the their success story.
The free downloadable ebook contains some great advice on the fundamentals
The folks at Infusion are also making a pretty bold statement and putting it in the form of a contest.
When you fill out the form to get "The Edge" you will be sent an email explaining the "Edge of Success Contest".
Basically, they're so confident that their software can actually grow small businesses, that they're willing to put it to the test in front of the whole world. The winner of the contest will receive Infusion CRM for free, and then we will help them get implemented and double their sales in 3 months. Now, that's what I call a value proposition!
Featured Article
Create Your Own Referral
Sales Force
Surround
yourself with a network of competent professionals and add more value to
your client relationships.
Joining
referral networks like BNI or local chamber groups can be a great way to help
you network and generate referrals. The most powerful way to use this strategy,
however, is to grow your own.
Almost any business can benefit from having a group of trusted providers
effectively marketing your business like a referral sales force. When you build
your own private referral network your business benefits in two very powerful
ways: you experience an increase in leads and you have additional resource to
bring to your client relationships. In some cases, this second benefit may
produce the greatest long-term impact of this approach.
How to build it
The key to building your own referral network is to focus on developing
relationships with businesses you can believe in thoroughly. I would suggest
that the first consideration should always be – what can this business bring to
my client and not what can they bring to me. You might start by identifying the
top products and services you know your current clientele need and use.
There are many ways to build a “formal” referral network. Let me explain the
idea of formal. To me that means there is an agreement between the parties that
explains what each party will do. There is a process where each party educates
the other on the best way to refer each other. There are marketing materials of
some form that help each business cross promote. Once this basis framework is in
place, creativity can come into play in many ways.
The one place I see these efforts trip up is when the focus is on compensation.
In other words, if everyone in the group is concerned about keeping score, the
group is bound to fail. You must focus on the benefit to your clients, if you do
that; the universe will take care of the rest. There will always be members that
only want to take; you’ve got to be ready to move them out of your network.
Let me give you an example
This financial planner created his very own referral and lead network by sending
a letter to 10 other professionals that he had worked with and felt comfortable
referring business to. This letter informed them that he was creating a unique
referral network of 100 of the area’s top professional service providers. He
invited them to become members and explained that he needed them to recommend 10
others who belonged in this exclusive group.
He then created a resource directory and website that featured all 100
professionals. The entire group promoted the directory and web site and
referred business to each other. As a result, other professionals begged to
be allowed into the group. The strategy was so powerful that many of network
members did no other form of marketing.
Once you put your group together there are many ways to take advantage of
power of this new sales force.
Create a blog network
If ten or fifteen related businesses were to get together and create a blog
focused on a specific target market, in a specific geographic location, they
could easily create a very valuable local resource. With very little effort
this blog would rank very highly for local search engines terms related to
the blog topics. Even with the mainstream recognition of blogs this is still
a wide open opportunity.
Interview each member for a teleseminar series
Host a monthly interview with an expert and feature one of your network
members. You can conduct these interviews over the phone and have all the
members invite attendees to the teleseminar series. Record each session and
you’ve also created some killer content for other marketing efforts. Keep
these calls non sales, high impact, and information rich.
Create co-branded white papers
You should be creating and using white papers in your lead generation
efforts anyway, so take those educational pieces to other members of your
network and let them start offering them to their clients and prospects. Put
their logo on the cover with your logo and you’ve got an instant hit.
Do endorsed mailings
One of the simplest ways to promote members of your referral network is to
mail a letter to your clients endorsing another member’s work. If every
member of the group were to do this same thing you could experience an
instant flood of new business.
Put on a group workshop
Once you have built a strong group you should consider hosting an all day
workshop covering the hottest topics of concern to your target market. Each
member of the group can present a topic and all parties invite participants.
For some groups this could turn into a profit center above and beyond
referrals.
Distribute marketing materials and offers
It’s pretty simple to create little leave behind marketing pieces so that
when the plumber makes a house call he can leave a special offer from the
heating and cooling and electrical members of the group.
Bundle each others products and services
In some cases partnering with your referral network can help you make a much
more competitive offer. Putting your products and services together with two
or three other providers might give your firm the ability to compete with
much larger organizations.
With some careful consideration and a little effort you could build a
referral network that would rival any sales force.
Related article -
The Ultimate Referral System in 7 Steps
. ~ ~ ~
John Jantsch is a marketing and digital technology coach, award winning social media publisher and author of Duct Tape Marketing. He is the creator of the Duct Tape Marketing small business marketing system. You can find more information by visiting www.ducttapemarketing.com
You may reprint this article in its entirety if you attribute the article to John Jantsch and include the information about the author above
Featured Reading - Duct Tape Marketing - John Jantsch
Just wanted to see if you were paying attention. Yes, this is my book, but I wanted to share some unsolicited, meaning I didn't know that so I couldn't ask them, although I would have, endorsements from regular readers.
"When it comes to delivering practical advise on how to market your small business, John Jantsch never disappoints. This book, his web site, his podcasts (everything he produces) is filled with practical information you can use to grow your small business.
. . . what strikes me most is that Mr. Jantsch seems to be deeply connected to the volksgeist of the small business crowd. He gets it. He feels our pain. He's accessible and down-to-earth. And he gives us an endless stream of ideas that can help you grow your business. It's like having a close buddy who takes you under his wing and shows you the clearest path to success.
Look, I know I'm dangerously close to idolatry here, but I can't praise this tome or anything Mr. Jantsch produces enough. That's how highly I regard him. This book and the other materials he shares with his audience are simply indispensable. Go get you some!" - D Vargas
A review on Amazon - I swear I did not make this up
Featured Listening - Detours - Sheryl Crow

I've always enjoyed Sheryl Crow's music, but I can't say that I'm a huge fan. Detours, for some reason, just really caught my ear. I feel like we are experiencing a grown up Crow.
She's lived through some public stuff (breast cancer, and the Lance thing) and some of that come's through in her lyrics, but most of the time this album sounds like she's having a pretty good time. |