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Business owners tell me everyday that the way they generate the most new business is through referral marketing. Yet they don't seem to grasp the power of this statement. Few if any businesses harness the true power of referrals by making the receiving of systematic referrals a cornerstone of their marketing efforts.
First let me tell you why you need to do this.
1. Referrals are credible right from the start. When a trusted
friend tells you about a business you transfer that trust to
this company...even if you've never heard of them before.
2. People who are referred to a business tend to spend more
money. Research has proven this beyond the shadow of a doubt
and it is likely because people tend to refer other who are
highly qualified and not just tire kickers or price shoppers.
3. Referrals are very cost-effective. In some cases free or
a fraction of what you might pay in advertising costs.
In some industries, like consulting and professional services
most companies are chosen solely on the recommendation of a
friend.
Are you getting your referrals...if not consider these
little ideas.
1. Expect to get referrals but don't assume you will. Talk about
them early and often and build them into your sales and
marketing efforts...don't wait for people to offer them.
2. Create a system. It can be as simple as advertising
$20 for every referral.
3. Follow-up by phone or mail asking for referrals
4. Give every client 3 business cards. Look in your drawer
you've got hundreds. Give them out to clients and they may
just pass them along.
Referrals are essential to your business so don't overlook
them chasing the newest trend in marketing in your industry.
~~~~~
John Jantsch is the owner of Jantsch Communications, a marketing
consulting firm located in Kansas City, Mo. He is the creator
of Duct Tape Marketing, a fully-customizable turn-key marketing
system. You can reach him at 816-561-3931 or john@ducttapemarketing.com
You may reprint and distribute this article freely as long as
you print it in its entirety including the author's bio.
Unwritten Rules of Referral - John Jantsch - Follow these rules when you design your referral marketing system and you can create a flood of new business
Educate Your Referral Sources - John Jantsch - Show your clients and referral sources exactly how to refer you and receive higher quality referral leads.
Expect Referrals - John Jantsch - One of the most powerful referral systems on the planet is to simply make receiving referrals an expectation of doing business with your firm
Turbo Charge Your Referral Marketing - Ruth Stevens shows you ways to motivate your referral marketing network
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About John Jantsch
Small Business Marketing Coach, author of Referral Flood and creator of the Duct Tape Marketing System
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