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The Key To Ideal Customer Service: Making Exceptions

It’s guest post day here at Duct Tape Marketing and today’s guest post is from Duane Forrester – Enjoy!  It was a dark and stormy night as I entered the store. I’d ordered a (geekishly expensive) camera from said store and was still waiting Continue Reading

How to Use Your Expert Knowledge to Build Authority Online

It’s guest post day here at Duct Tape Marketing and today’s guest post is from Daniel Glickman – Enjoy!  No man is an island, entire of itself; every man is a piece of the continent. - John Donne The internet is a living continent that Continue Reading

5 Foolproof Tactics to Create Strong Customer Advocates

It’s guest post day here at Duct Tape Marketing and today’s guest post is from Andrea Gellert– Enjoy!  As marketers, our job is to create narratives that resonate with our end-users and increase our brand's visibility. However, whenever I ask Continue Reading

Why Ello Really Matters

By now you’ve probably started to hear rumblings about a new social network called Ello. I’ve been getting invite requests and questions about it over the last few weeks so I thought it might be time to weigh in. Ello is a simple, ad-free, Continue Reading

Weekend Favs October Four

My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don't go into depth about the finds, but encourage you check them out if they sound interesting. The photo in the post is a Continue Reading

The Ultimate Tutorial to Add Inbound Marketing Into Your PR Strategy

Thursday is guest post day here at Duct Tape Marketing and today’s guest is from Kelly Marsh – Enjoy! Inbound marketing has become a popular strategy for a number of things including for being the best startup PR strategy. It has been often Continue Reading

How to Turn a New Fan into a Lifelong Follower

It's guest post day here at Duct Tape Marketing and today’s guest post is from Matthew Yeoman– Enjoy!  Taking those curious new social media followers and turning them into lifelong fans that are engaged with your brand takes work. The journey Continue Reading

How to Add Serious Value to Your Online Community

It’s guest post day here at Duct Tape Marketing and today’s guest post is from Jamie Thomson – Enjoy!  According to research carried out by social media experts, Socialnomics, 78% of consumers trust peer recommendations, whereas only 14% trust Continue Reading